Customer Care Specialist - Paid Training & Growth

Recruitify_HR; Angeles; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Paid training

Career growth opportunities

Job summary

Recruitify_HR is hiring a Call Center Agent / Customer Service Representative in Angeles, Philippines. You will handle customer inquiries by phone and assist with concerns, providing accurate information and solutions.

Training is provided to help you perform basic troubleshooting and manage account details with a professional, friendly demeanor. No prior BPO experience is required; graduates or undergraduates of High School or college are welcome.

Qualifications

• No prior BPO experience required.
• High School or higher education welcomed.
• Good verbal and written communication.
• Customer-service oriented attitude.
• Willing to work onsite.
• Willing to undergo training.

Responsibilities

• Handle customer inquiries through phone calls.
• Assist customers with their concerns and requests.
• Provide accurate information and appropriate solutions.
• Handle basic troubleshooting and account-related concerns.
• Document customer interactions and update account information.
• Maintain a professional and friendly approach when assisting customers.
• Meet quality and performance standards.

Skills

Verbal communication

Written communication

Customer service oriented

Onsite work readiness

Education

High School / College grads welcome

Job description

Recruitify_HR is hiring a Call Center Agent / Customer Service Representative in Angeles, Philippines. You will handle customer inquiries by phone and assist with concerns, providing accurate information and solutions.

Training is provided to help you perform basic troubleshooting and manage account details with a professional, friendly demeanor. No prior BPO experience is required; graduates or undergraduates of High School or college are welcome.