Customer Care Assistant: Friendly Service & Support

Fast Autoworld Philippines Corporation - Mitsubishi Motors; Butuan; On-site; PHP 201,000 - 268,000; Full time

Job summary

Fast Autoworld Philippines Corporation - Mitsubishi Motors in Butuan City is seeking a friendly Service Assistant to join our team. You will assist customers, respond to inquiries, and help maintain a positive service experience at our branch.

The ideal candidate has strong communication, customer-service orientation, and the ability to work both independently and with the team. Training will be provided to develop product knowledge and service routines.

Qualifications

• Must have good communication and interpersonal skills.
• Customer-service oriented and approachable.
• Responsible, organized, and dependable.
• Able to work independently and as part of a team.
• Basic computer skills including MS Office and Excel.
• Previous customer service experience is an advantage.
• Willing to learn and undergo training.
• Area of assignment is in Butuan City branch.

Responsibilities

• Assist customers with questions, requests, and concerns.
• Provide friendly and professional customer service.
• Respond to phone calls, messages, and customer inquiries.
• Handle customer complaints and help resolve issues.
• Assist with service-related tasks and daily operations.
• Maintain accurate customer records and information.
• Coordinate with other team members to ensure smooth service.
• Perform other duties as assigned.

Skills

Communication skills

Customer service

Interpersonal skills

Teamwork

Willing to learn

MS Office

Excel

Tools

MS Office

Excel

Job description

Fast Autoworld Philippines Corporation - Mitsubishi Motors in Butuan City is seeking a friendly Service Assistant to join our team. You will assist customers, respond to inquiries, and help maintain a positive service experience at our branch.

The ideal candidate has strong communication, customer-service orientation, and the ability to work both independently and with the team. Training will be provided to develop product knowledge and service routines.