Curriculum & Instructional Design Lead

IBM

Philippines

Hybrid

PHP 900,000 - 1,500,000

Full time

2 days ago

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Job summary

IBM Consulting is seeking a Curriculum & Instructional Design Lead to shape and govern learning programs for telecom accounts. You will lead the design team, set standards, and oversee end-to-end development of courses, paths, and certifications in a hybrid delivery model.

You’ll collaborate with operations, quality, and client teams to identify needs, manage designers, and ensure content aligns with regulatory and brand requirements.

Qualifications

Strong leadership and project management abilities.
Advanced knowledge of instructional design methods (ADDIE, SAM, Bloom’s Taxonomy).
Excellent written communication and content development skills.
Effective interpersonal, facilitation, and stakeholder-management abilities.
Strong analytical, planning, and organizational skills.

Responsibilities

Lead development, strategy, and governance of telecom learning curriculum.
Define instructional standards, templates, and design methodologies.
Oversee end-to-end design of courses, paths, and certification programs.
Collaborate with ops, delivery, quality, and client teams to identify learning needs.
Manage instructional designers and eLearning developers; assign workload and priorities.
Ensure content aligns with goals, gaps, and telecom policies.
Review/approve course designs, storyboards, scripts, assessments.
Track curriculum performance and recommend improvements from data and feedback.
Ensure training meets compliance, regulatory, and brand standards.
Provide exec updates on curriculum roadmap, progress, risks.

Skills

Leadership

Project management

Instructional design

ADDIE/SAM

Bloom’s Taxonomy

Written communication

Stakeholder management

PC skills

Education

BA/BS in Instructional Design or related

Master’s in Instructional Design/Adult Learning

Industry certifications (ATD, CPTD, APTD)

Tools

Word

PowerPoint

Excel

Authoring tools

Job description

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long‑term career development while valuing your unique skills and experiences.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

Lead the development, strategy, and governance of the learning curriculum for the telecom account
Define instructional standards, templates, and methodologies for the design team
Oversee the end‑to‑end design of courses, learning paths, and certification programs
Work with operations, training delivery, quality, and client teams to identify learning needs
Manage instructional designers and eLearning developers, assigning workload and project priorities
Ensure training content aligns with operational goals, performance gaps, and telecom policies
Review and approve course designs, storyboards, scripts, and assessments
Track curriculum performance and recommend improvements using data and learner feedback
Ensure training meets compliance, regulatory, and brand requirements
Provide executive‑level updates on curriculum roadmap, progress, and risks

Required education

Bachelor's Degree

Preferred education

Bachelor's Degree

Required technical and professional expertise

Educational Qualifications Include:

Required:

BA/BS degree in Instructional Design, Education, Communications, or related field

Preferred:

Master’s degree in Instructional Design, Adult Learning, or similar
Industry certifications (e.g., ATD, CPTD, APTD, curriculum design certifications)

Job Skills and Behaviors Include

Required Minimum Skills:

Strong leadership and project management abilities
Advanced knowledge of instructional design methodology (ADDIE, SAM, Bloom’s Taxonomy)
Excellent written communication and content‑development skills
Effective interpersonal, facilitation, and stakeholder‑management abilities
Strong analytical, planning, and organizational skills
Expert PC skills (Word, PowerPoint, Excel) and experience with authoring tools

Preferred Behaviors:

Independent, innovative, and strategic thinker
Strong attention to detail and quality
Comfortable working in fast‑paced environments with shifting priorities
Collaborative and able to build strong cross‑functional relationships

Preferred Experience:

Telecom learning development or contact center training experience
Experience managing large curriculum builds or complex learning programs

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on‑going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can‑do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Job Title

Curriculum & Instructional Design Lead

Job ID

126685

City / Township / Village

QUEZON CITY

State / Province

National Capital Region (Manila)

Country

Philippines