Guest Services CSR — Growth Path, Up to ₱25k + Commissions

Sapient Global Services; Pasig; On-site; PHP 253,890 - 304,110; Full time

Benefits offered by this job

HMO coverage for you + 2 dependents

Life Insurance & Retirement Plan

Free coffee & biscuits

Incentives and signing bonuses

Career growth opportunities

Job summary

A growing customer service company in Metro Manila seeks Customer Service Representatives. This role offers a competitive salary of up to ₱25,000 plus monthly commissions. Responsibilities include handling customer concerns, processing orders, and achieving performance targets. Ideal candidates are high school graduates or ALS passers willing to work onsite, with no prior experience necessary, as training will be provided. Strong communication and problem-solving skills are essential.

Qualifications

• Good communication and problem-solving skills.
• Willing to work onsite in Metro Manila.
• No call center experience required, as training is provided.

Responsibilities

• Handle customer concerns through voice and/or non-voice channels.
• Resolve concerns with empathy and efficiency.
• Process orders, returns, and account updates with accuracy.

Skills

Good communication and problem-solving skills

Education

High school graduate (old curriculum) or ALS passer

Job description

A growing customer service company in Metro Manila seeks Customer Service Representatives. This role offers a competitive salary of up to ₱25,000 plus monthly commissions. Responsibilities include handling customer concerns, processing orders, and achieving performance targets. Ideal candidates are high school graduates or ALS passers willing to work onsite, with no prior experience necessary, as training will be provided. Strong communication and problem-solving skills are essential.