CSR: No Experience Needed — Launch Your BPO Career

Gratitude Philippines; Manila; On-site; PHP 246,000 - 324,000; Full time

Job summary

Teleperformance Philippines is actively hiring enthusiastic, motivated, and customer-focused individuals for Customer Service Representative (CSR) positions across EDSA Greenfield, Fairview Terraces, and Vertis North. Whether you are a fresh graduate, career shifter, or experienced customer service professional, this is an excellent opportunity to build your career in the BPO and call center industry.

You will assist customers with inquiries, provide accurate information, resolve concerns, and

Qualifications

• At least High School or Senior High School Graduate.
• Good verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Willing to work onsite at Teleperformance Philippines locations.
• Willing to work on shifting schedules.
• Must be willing to participate in recruitment, interview, and assessment processes.
• Must be willing to work with Teleperformance Philippines.

Responsibilities

• Handle incoming customer inquiries through designated communication channels.
• Provide accurate information about products, services, and customer concerns.
• Resolve customer complaints professionally and efficiently.
• Maintain a high standard of customer satisfaction.
• Document customer interactions and update relevant records.
• Follow company policies, procedures, and service quality standards.
• Deliver a positive and professional customer experience.

Skills

Verbal communication

Written communication

Customer service

Interpersonal skills

Education

High school diploma

Job description

Teleperformance Philippines is actively hiring enthusiastic, motivated, and customer-focused individuals for Customer Service Representative (CSR) positions across EDSA Greenfield, Fairview Terraces, and Vertis North. Whether you are a fresh graduate, career shifter, or experienced customer service professional, this is an excellent opportunity to build your career in the BPO and call center industry.

You will assist customers with inquiries, provide accurate information, resolve concerns, and