Entry-Level CSR: Paid Training, Incentives, Growth

Dynamic Talent Solutions; Manila; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Health Insurance

HMO

Paid training

Performance incentives

Development opportunities

Job summary

Dynamic Talent Solutions seeks enthusiastic individuals for Customer Service Representatives roles in Manila. No prior BPO experience is required; fresh graduates are welcome. You will handle inquiries through phone, email, or chat, provide accurate product information, and resolve concerns professionally while meeting performance targets.

On-site work with paid training and opportunities for development. Must be willing to work shifts, including weekends and holidays, and adapt to a fast-paced

Qualifications

• Good verbal and written communication skills.
• Customer-oriented with a positive attitude.
• Able to work independently and as part of a team.
• Willing to undergo training and learn new skills.
• Flexible to shifting schedules, weekends, and holidays.

Responsibilities

• Handle inquiries via phone, email, or chat.
• Provide accurate information about products and services.
• Resolve customer concerns professionally and promptly.
• Document interactions and update records accurately.
• Follow company policies and quality standards.
• Coordinate with other departments to address issues.
• Meet established customer service and performance targets.

Skills

Communication skills

Customer-oriented

Teamwork

Adaptability

Willingness to learn

Education

High school diploma

Job description

Dynamic Talent Solutions seeks enthusiastic individuals for Customer Service Representatives roles in Manila. No prior BPO experience is required; fresh graduates are welcome. You will handle inquiries through phone, email, or chat, provide accurate product information, and resolve concerns professionally while meeting performance targets.

On-site work with paid training and opportunities for development. Must be willing to work shifts, including weekends and holidays, and adapt to a fast-paced