CSR Healthcare Account ( Hybrid setup | Nightshift) Start ASAP

Infinit-O; Pasay; On-site; PHP 223,000 - 446,000; Full time

Benefits offered by this job

Devices provided

Job summary

Infinit-O in Pasay, Philippines is seeking a Medical Billing professional to handle claims submission, eligibility checks, and billing inquiries. You will work with care to ensure accurate coding and documentation, while maintaining patient privacy and compliance across familiar payer programs.

Devices will be provided and you will join a team committed to accurate revenue cycle management and patient support. This is a full-time, on-site role in Metro Manila.

Qualifications

• At least 1 year experience as Medical Biller.
• Familiar with claims eligibility, benefits, prior authorization.
• Deep understanding of Medical Billing Requirements for Commercial and Medicare/Medicaid plans.
• Excellent Communication Skills (Oral and Written)
• English B2 CEFR
• Keen attention to detail
• Problem Solving Skills
• Knowledge in Microsoft Office

Responsibilities

• Process and submit medical claims to insurance companies accurately and efficiently.
• Verify patients' insurance coverage and eligibility for medical services.
• Review medical records and documentation to ensure billing compliance with regulations and coding standards.
• Follow up on unpaid or denied claims, investigating discrepancies and resubmitting claims as necessary.
• Communicate with insurance companies, healthcare providers, and patients to resolve billing inquiries and disputes.
• Generate and send patient statements for outstanding balances, following up on payments and payment arrangements.
• Maintain accurate billing records and documentation in compliance with healthcare regulations and privacy laws.
• Stay informed about changes in medical billing codes, regulations, and insurance policies.
• Collaborate with other medical billing staff and healthcare providers to streamline billing processes and improve revenue cycle management.
• Provide support and assistance to patients regarding billing inquiries and financial assistance programs.

Skills

Medical billing

Communication skills

Attention to detail

Problem solving

Microsoft Office

Tools

MS Office

Job description

Infinit-O is the trusted, customer-centric, and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry expertise and innovative technology for 20 years. We navigate complex industry landscapes to drive transformative outcomes, helping businesses streamline operations, enhance customer experience, and achieve sustainable growth backed by a world-class Net Promoter Score of 75. Our approach combines operational efficiency with a human-centered ethos, ensuring sustainable value creation for our clients and team members. As a Certified B Corporation, Infinit-O is committed to the highest standards of social and environmental performance, accountability, and transparency. We embed these values into every aspect of our operations—aligning business success with a positive impact on our clients, people, and communities. Our commitment to Diversity, Equity, and Inclusion (DEI) is integral to our mission. We believe that building inclusive, equitable teams is not only the right thing to do—it is also essential for driving innovation and better business outcomes. We actively promote equal opportunity through inclusive hiring practices, continuous learning programs, and regular equity assessments to ensure a fair and empowering workplace for all.

Key Responsibilities

• Process and submit medical claims to insurance companies accurately and efficiently.
• Verify patients' insurance coverage and eligibility for medical services.
• Review medical records and documentation to ensure compliance with billing regulations and coding standards.
• Follow up on unpaid or denied claims, investigating discrepancies and resubmitting claims as necessary.
• Communicate with insurance companies, healthcare providers, and patients to resolve billing inquiries and disputes.
• Generate and send patient statements for outstanding balances, following up on payments and payment arrangements.
• Maintain accurate billing records and documentation in compliance with healthcare regulations and privacy laws.
• Stay informed about changes in medical billing codes, regulations, and insurance policies.
• Collaborate with other medical billing staff and healthcare providers to streamline billing processes and improve revenue cycle management.
• Provide support and assistance to patients regarding billing inquiries and financial assistance programs.

Requirements

• At least 1 year experience as Medical Biller
• Familiar with claims eligibility, benefits, prior authorization
• Deep understanding of Medical Billing Requirements for Commercial and Medicare/Medicaid plans
• Excellent Communication Skills (Oral and Written)
• English B2 CEFR
• Keen attention to detail
• Problem Solving Skills
• Knowledge in Microsoft Office

DEVICES WILL BE PROVIDED TO SUCCESSFUL CANDIDATES