Csr - Financial & Travel Associate. Salary upto 35K.

Recruitify_HR; Muntinlupa; Hybrid; PHP 240,000 - 360,000; Full time

Job summary

Recruitify_HR is seeking a customer service professional to assist clients with financial inquiries and travel-related support. The role involves resolving booking and payment issues promptly, and maintaining precise records of interactions and transactions.

You will guide clients through travel planning, including budgeting and itinerary creation, while collaborating with teammates to boost service levels and operational efficiency.

Qualifications

• Bachelor's degree in a relevant field.
• 1–3 years in customer service or related field.
• Strong communication and interpersonal skills.
• Ability to work in a team and independently to meet customer needs.

Responsibilities

• Assist customers with financial inquiries and provide travel-related support.
• Resolve issues related to bookings and payments in a timely manner.
• Maintain accurate records of customer interactions and transactions.
• Guide clients through the travel planning process, including budget management and itinerary creation.
• Collaborate with team members to enhance customer service and operational efficiency.

Skills

Strong communication and interpersonal

Attention to detail

Team-oriented and autonomous work

Education

Bachelor's degree in a relevant field

Job description

• Assist customers with financial inquiries and provide travel-related support.
• Resolve issues related to bookings and payments in a timely manner.
• Maintain accurate records of customer interactions and transactions.
• Guide clients through the travel planning process, including budget management and itinerary creation.
• Collaborate with team members to enhance customer service and operational efficiency.

Description

• Assist customers with financial inquiries and provide travel-related support.
• Resolve issues related to bookings and payments in a timely manner.
• Maintain accurate records of customer interactions and transactions.
• Guide clients through the travel planning process, including budget management and itinerary creation.
• Collaborate with team members to enhance customer service and operational efficiency.

Requirements

• Educational Qualifications: Bachelor's degree in a relevant field.
• Experience Level: 1-3 years of experience in customer service or related field.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Attention to detail and ability to handle stressful situations.
• Responsibilities and Duties: Ability to work in a team and independently to meet customer needs.
• Working Conditions: Fast-paced office environment with potential for remote work.