Travel & Financial Csr Associate. Salary upto 30K.

Recruitify_HR; Metro Manila; In loco; PHP 223.200 - 334.800; Tempo pieno

Descrizione del lavoro

A travel services company located in Metro Manila is seeking a Customer Support Specialist. The role involves assisting customers with travel-related inquiries, managing financial transactions, and coordinating with travel suppliers. Candidates should hold a Bachelor’s degree and have 1-3 years of relevant experience in customer service. Strong communication skills and attentiveness to details are essential. This position is located in a dynamic environment focused on providing excellent customer service.

Competenze

• Bachelor's degree in a relevant field is required.
• 1-3 years of experience in customer service or travel coordination.
• Strong communication and interpersonal skills necessary.

Mansioni

• Assist customers with travel-related inquiries.
• Manage financial transactions related to travel services.
• Provide support for customer claims and refunds.

Conoscenze

Strong communication

Interpersonal skills

Attention to detail

Customer focus

Formazione

Bachelor’s degree in Business, Hospitality, or related field

Descrizione del lavoro

Description

• Assist customers with travel-related inquiries, including booking and itinerary changes.
• Manage financial transactions related to travel services.
• Provide support for customer claims and refunds.
• Coordinate with travel suppliers to ensure a seamless customer experience.
• Maintain accurate records of customer interactions and transactions.

Requirements

• Educational Qualifications: Bachelor’s degree in Business, Hospitality, or a related field.
• Experience Level: 1-3 years of relevant experience in customer service or travel coordination.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Detail-oriented and customer-focused.
• Responsibilities and Duties: Ability to handle customer complaints and resolve issues effectively.
• Working Conditions: Ability to work in a fast-paced environment and manage multiple tasks.