Csr - Financial & Travel Associate. Salary upto 35K.

Recruitify_HR; Taguig; Remote; PHP 223,000 - 402,000; Full time

Job summary

Recruitify_HR is seeking a customer service professional to assist clients with financial inquiries and travel-related support. The role involves handling bookings and payments, maintaining accurate records, and guiding clients through budgeting and itinerary planning.

Ideal candidates have 1-3 years of experience in customer service, excellent communication, and the ability to work well in a fast-paced environment, with potential for remote work.

Qualifications

• Bachelor's degree in a relevant field.
• 1-3 years of experience in customer service or related field.
• Strong communication and interpersonal skills.
• Attention to detail and ability to handle stressful situations.
• Ability to work in a team and independently to meet customer needs.
• Fast-paced office environment with potential for remote work.

Responsibilities

• Assist customers with financial inquiries and provide travel-related support.
• Resolve issues related to bookings and payments in a timely manner.
• Maintain accurate records of customer interactions and transactions.
• Guide clients through the travel planning process, including budget management and itinerary creation.
• Collaborate with team members to enhance customer service and operational efficiency.

Skills

Strong communication

Interpersonal skills

Attention to detail

Education

Bachelor's degree in a relevant field

Job description

• Assist customers with financial inquiries and provide travel-related support.
• Resolve issues related to bookings and payments in a timely manner.
• Maintain accurate records of customer interactions and transactions.
• Guide clients through the travel planning process, including budget management and itinerary creation.
• Collaborate with team members to enhance customer service and operational efficiency.

Description

• Assist customers with financial inquiries and provide travel-related support.
• Resolve issues related to bookings and payments in a timely manner.
• Maintain accurate records of customer interactions and transactions.
• Guide clients through the travel planning process, including budget management and itinerary creation.
• Collaborate with team members to enhance customer service and operational efficiency.

Requirements

• Educational Qualifications: Bachelor's degree in a relevant field.
• Experience Level: 1-3 years of experience in customer service or related field.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Attention to detail and ability to handle stressful situations.
• Responsibilities and Duties: Ability to work in a team and independently to meet customer needs.
• Working Conditions: Fast-paced office environment with potential for remote work.