CSR-Appointment Setter

Synlink Recruitment Outsourcing Co. Inc.; Taguig; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Incentives

Government mandated benefits

Health Insurance

Job summary

A recruitment outsourcing company is seeking a dedicated team member to manage outbound client calls and customer inquiries. The ideal candidate will have 1-3 years of experience in customer service, strong communication skills, and a proactive attitude. This position is on-site in Taguig, Metro Manila and offers a flexible working environment.

Qualifications

• 1-3 years experience in customer service or appointment setting.
• Proactive, organized, and detail-oriented.
• Strong communication and interpersonal skills
• Proactive, organized, and detail-oriented
• Fast-paced environment with flexible working hours

Responsibilities

• Manage outbound calls to potential clients and schedule appointments for the sales team.
• Maintain an organized database of leads and follow up consistently.
• Provide excellent customer service by answering inquiries and efficiently addressing concerns.
• Collaborate with colleagues to develop strategies for effective outreach.
• Achieve key performance indicators and assist in reporting metrics for the team.

Skills

Strong communication skills

Interpersonal skills

Education

High School Diploma or equivalent

Job description

Synlink Recruitment Outsourcing Co. Inc.

On-site - Taguig 1-3 Yrs Exp High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

• Manage outbound calls to potential clients and schedule appointments for the sales team.
• Maintain an organized database of leads and follow up consistently.
• Provide excellent customer service by answering inquiries and efficiently addressing concerns.
• Collaborate with colleagues to develop strategies for effective outreach.
• Achieve key performance indicators and assist in reporting metrics for the team.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 1-3 years in customer service or appointment setting
• Skills and Competencies: Strong communication and interpersonal skills
• Qualities and Traits: Proactive, organized, and detail-oriented
• Working Conditions: Fast-paced environment with flexible working hours

Working Location

Teleperformance McKinley West. corner Le Grand Ave, Taguig, Metro Manila, Philippines