CSO Associate (Insights Management)

Asian Institute of Management; Makati, Hinoba-an; On-site; PHP 240,000 - 360,000; Full time

Job summary

Asian Institute of Management’s CSO Associate (Insights Management) supports daily operations including data entry, cleaning, initial analysis, and database maintenance for student, employer, and program outcomes.

The role also handles administrative and logistical tasks for vendor coordination, documentation, and CSO helpdesk support, ensuring data accuracy and timely reporting.

Qualifications

• Bachelor’s degree in a related field is required.
• 1–2 years in administrative, data, or student services roles preferred.
• Proficiency in MS Office, especially Excel, Canva, and Google Forms.
• Ability to learn systems like Symplicity and CareerOS as needed.
• Commitment to data accuracy, confidentiality, and timely reporting.

Responsibilities

• Perform data entry, cleaning, and initial analysis for surveys and trackers.
• Maintain databases of students, employers, and program outcomes with data integrity.
• Provide front-line student and stakeholder support via CSO helpdesk.
• Prepare trackers, dashboards, and web content updates; monitor postings.
• Coordinate vendor requirements and document filing; assist with MOUs.
• Compile feedback and survey results; support knowledge management.
• Generate routine analytical reports for CSO subunits and campaigns.

Skills

Data entry

Data cleaning

Initial analysis

Reporting

Database maintenance

Communication

Education

Bachelor’s degree in Business Administration, Human Resources, Psychology, or related field

Tools

MS Office

Excel

Canva

Google Forms

Symplicity

CareerOS

Kuder

CaseCoach

Virtual Internships

Job description

The CSO Associate (Insights Management) provides direct, hands-on support for the day-to-day operations of the Insights Management function, performing data entry, cleaning, and initial analysis; maintaining databases and career resources; and delivering front-line student and stakeholder support.
The role is responsible for the accuracy and timeliness of operational data (student, employer, and program outcomes), as well as administrative and logistical coordination for career assessments, vendor requirements, and documentation.

Certifications/Other Technical Competencies

• Bachelor’s degree in Business Administration, Human Resources, Psychology, or a related field
• 1–2 years of experience in an administrative, data, or student services role, preferably in an educational setting
• Working proficiency in MS Office, Excel, Canva, and Google Forms
• Ability to learn new systems (e.g., Symplicity, CareerOS, Kuder, CaseCoach, and Virtual Internships) as required
• Maintain accurate, up-to-date databases of student, employer, and program outcome data across relevant systems, ensuring data integrity, completeness, and confidentiality.
• Perform data entry, cleaning, extraction, and initial analysis for employment surveys, trackers, dashboards, and external reporting requirements.
• Prepare trackers, infographics, and CSO webpage content updates; monitor and update online postings; and respond to CSO Helpdesk user concerns.
• Provide administrative and logistical support for vendor coordination, contract/MOA/MOU notarization and filing, and monitoring of office supplies and event materials for CSO programs.
• Compile feedback and survey results; contribute to knowledge management through organized documentation, FAQs, and other informational resources.
• Prepare routine analytical reports for CSO subunits; support user account setup, troubleshooting, and system usage monitoring.
• Prepare and monitor student- and employer-facing email/communication campaigns and compile basic engagement analytics.
• Participate in assigned cross-functional projects with other AIM Departments.