Cruise Ship Guest Services Specialist

Gratitude Philippines; Manila; On-site; PHP 247,000 - 334,000; Full time

Job summary

Gratitude Philippines is seeking an enthusiastic cruise team member to provide exceptional customer service to passengers on board a cruise ship. No previous customer service experience is required for this position, and training will be provided.

Responsibilities include assisting with food service, attending to passenger needs, supporting onboard activities, and helping ensure passenger safety during voyages.

Qualifications

• High school diploma or senior high school graduate.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Must be able to work evenings, weekends, and holidays as needed.

Responsibilities

• Provide exceptional customer service to passengers on board.
• Assist with food service and attend to passenger needs.
• Organize onboard activities and support passenger safety.

Skills

Communication skills

Interpersonal skills

Education

High school diploma or senior high school graduate

Job description

Gratitude Philippines is seeking an enthusiastic cruise team member to provide exceptional customer service to passengers on board a cruise ship. No previous customer service experience is required for this position, and training will be provided.

Responsibilities include assisting with food service, attending to passenger needs, supporting onboard activities, and helping ensure passenger safety during voyages.