Cruise Expert - TP E-Com|Earn up to Php 26,500 monthly + Php 20K Sign On Bonus!*

Teleperformance

Pasay

On-site

PHP 177,000 - 296,000

Full time

46 hours ago
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Benefits offered by this job

HMO
Sign-on bonus

Job summary

Teleperformance invites you to join our team of customer experts delivering world-class support for leading global brands. This on-site role in Pasay, Metro Manila focuses on guest assistance before and during cruises, including registrations, documentation, and itinerary questions.

Responsibilities include modifying reservations and resolving service issues to ensure guest satisfaction. A high school diploma is required, and no prior call center experience is necessary.

Qualifications

  • Graduate of at least High School or Senior High School.
  • With or without call center experience are encouraged to apply.
  • Amenable to work on-site.

Responsibilities

  • Assist guests with pre-cruise registration, documentation, and onboard itinerary questions.
  • Modify existing reservations, including guest name changes, date shifts, and cabin upgrades.
  • Resolve guest service issues before and after travel to ensure customer satisfaction.

Education

High School or Senior High School

Job description

Teleperformance is now TP! Join our team of passionate Customer experts delivering world-class customer care, technical support, and digital solutions for leading global brands.

Job Description:
  • Assist guests with pre-cruise registration, documentation, and onboard itinerary questions.

  • Modify existing reservations, including guest name changes, date shifts, and cabin upgrades.

  • Resolve guest service issues before and after travel to ensure customer satisfaction.

Qualifications:
  • Graduate of at least High School or Senior High School

  • With or without call center experience are encouraged to apply

  • Amenable to work on-site

Benefits:
  • Earn up to Php26,500 plus Php 20,000* sign-on bonus

  • HMO

  • Career growth opportunities

*Terms and Conditions Apply. Sign-on bonus is subject to a payout schedule.

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