An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Teleperformance invites you to join our team of customer experts delivering world-class support for leading global brands. This on-site role in Pasay, Metro Manila focuses on guest assistance before and during cruises, including registrations, documentation, and itinerary questions.
Responsibilities include modifying reservations and resolving service issues to ensure guest satisfaction. A high school diploma is required, and no prior call center experience is necessary.
Teleperformance is now TP! Join our team of passionate Customer experts delivering world-class customer care, technical support, and digital solutions for leading global brands.
Assist guests with pre-cruise registration, documentation, and onboard itinerary questions.
Modify existing reservations, including guest name changes, date shifts, and cabin upgrades.
Resolve guest service issues before and after travel to ensure customer satisfaction.
Graduate of at least High School or Senior High School
With or without call center experience are encouraged to apply
Amenable to work on-site
Earn up to Php26,500 plus Php 20,000* sign-on bonus
HMO
Career growth opportunities
*Terms and Conditions Apply. Sign-on bonus is subject to a payout schedule.