Customer Expert - Telecommunication Account | TP Alphaland | Earn up to PHP28K!

Teleperformance; Makati; On-site; PHP 284,000 - 341,000; Full time

Benefits offered by this job

HMO

Career growth opportunities

Fun and inclusive work environment

Job summary

Teleperformance in Makati is transforming into TP and inviting you to join our team of passionate customer experts delivering world-class customer care, technical support, and digital solutions for leading global brands.

Role involves handling inquiries, resolving concerns, and performing basic troubleshooting while ensuring documentation and compliance with quality standards. On-site work in Metro Manila with a clear path to growth and competitive benefits.

Qualifications

• Graduate of at least High School or Senior High School.
• At least 6 months call center experience.
• Amenable to work on site.

Responsibilities

• Handle customer inquiries regarding products, services, billing, and accounts.
• Resolve customer concerns and provide accurate, timely solutions.
• Assist with account updates, service requests, and basic troubleshooting.
• Document customer interactions and follow company policies and quality standards.
• Meet customer satisfaction, quality, and productivity targets.

Skills

Customer service

Education

High School Diploma or Senior High School

Job description

Teleperformance is now TP! Join our team of passionate Customer experts delivering world-class customer care, technical support, and digital solutions for leading global brands.
Handle customer inquiries regarding products, services, billing, and accounts.

Resolve customer concerns and provide accurate, timely solutions.

Assist with account updates, service requests, and basic troubleshooting.

Document customer interactions and follow company policies and quality standards.

Meet customer satisfaction, quality, and productivity targets.

Earn up to Php 28,000 plus up to Php 10,000 sign-on bonus when you join our Telco account at TP Alphaland!

Qualifications:

• Graduate of at least High School or Senior High School
• At least 6 months call center experience
• Amenable to work on site

Benefits:

• Earn up to PHP28,000 monthly
• HMO
• Career growth opportunities
• Fun and inclusive work environment

*Terms and conditions apply