CRM Project Manager

Hammerjack Pty Ltd; Makati; On-site; PHP 1,200,000 - 2,400,000; Full time

Job summary

Hammerjack Pty Ltd in the Philippines seeks a CRM Project Manager to lead CRM initiatives from planning through delivery. You will coordinate cross-functional teams, manage budgets, and ensure CRM platforms align with business goals.

The ideal candidate holds a Bachelor's degree in a related field, demonstrates proven CRM project management experience, and possesses certifications (PMP/PRINCE2/Scrum). Strong data insights, leadership, and a customer-centric mindset are essential.

Qualifications

• Bachelor's degree in Business, IT, Marketing, or related field.
• Proven experience in CRM project management roles.
• Certification required (PMP, PRINCE2, Scrum/Agile, or equivalents).
• Strong knowledge of CRM platforms and implementation methodologies.

Responsibilities

• Project Management – planning, budgeting, resource allocation
• CRM Technical Expertise – Salesforce, Microsoft Dynamics, HubSpot
• Data & Analytics – customer insights, reporting, performance tracking
• Leadership & Communication – stakeholder management, team coordination
• Problem-Solving – risk management, issue resolution
• Customer-Centric Mindset – improving engagement

Skills

Project Management

CRM Technical Expertise

Data & Analytics

Leadership & Communication

Problem-Solving

Customer-Centric Mindset

Education

Bachelor's degree in Business/IT/Marketing

Tools

Salesforce

Microsoft Dynamics

HubSpot

Job description

• Bachelor's degree in Business, IT, Marketing, or related field
• Proven experience in CRM Project Management roles
• Certificationrequired (PMP, PRINCE2, Scrum/Agile, or equivalents)
• Strong knowledge of CRM platforms and implementation methodologies

• Project Management – planning, budgeting, resource allocation
• CRM Technical Expertise – Salesforce, Microsoft Dynamics, HubSpot
• Data & Analytics – customer insights, reporting, performance tracking
• Leadership & Communication – stakeholder management, team coordination
• Problem-Solving – risk management, issue resolution
• Customer-Centric Mindset – improving engagement