CRM Lifecycle Architect: Email, SMS & Data-Driven Campaigns

Healthy Options; Metro Manila; On-site; PHP 350,000 - 550,000; Full time

Job summary

Healthy Options in Metro Manila is seeking a proactive CRM Specialist to support the development and execution of customer engagement strategies across digital channels. The role centers on managing customer journeys, leveraging data insights, and executing lifecycle campaigns to strengthen relationships and improve retention.

You will own day-to-day CRM operations across email, SMS and messaging, analyze campaign performance, and collaborate with the Digital Strategy Manager and content teams

Responsibilities

• Own day-to-day CRM operations across email, SMS and messaging.
• Manage customer journeys, leveraging data insights, and executing lifecycle campaigns to strengthen relationships and improve retention.

Job description

Healthy Options in Metro Manila is seeking a proactive CRM Specialist to support the development and execution of customer engagement strategies across digital channels. The role centers on managing customer journeys, leveraging data insights, and executing lifecycle campaigns to strengthen relationships and improve retention.

You will own day-to-day CRM operations across email, SMS and messaging, analyze campaign performance, and collaborate with the Digital Strategy Manager and content teams