CRM & Email Marketing Specialist — Salesforce Marketing Cloud

Aussie; Makati; Hybrid; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Hybrid work model

Makati office visit monthly

25 days leave

HMO coverage for you and one dependent

Life insurance from Day 1

Internet subsidy

Training and growth opportunities

Government benefits (SSS, PhilHealth,,

Job summary

Lendi Group is seeking a marketing automation specialist to join our team in Makati, Philippines, working with Salesforce Marketing Cloud to design journeys and campaigns.

You will collaborate with a Customer Journey Manager to build personalised emails, SMS, and landing pages, write SQL, and optimise campaigns using AI tools. This role offers a hybrid setup with a monthly Makati office presence and opportunities for growth.

Qualifications

• 2–5 years of relevant experience in marketing automation platforms.
• Hands-on experience using Salesforce Marketing Cloud to build journeys and emails.
• Skilled in email development using HTML, CSS and AMPscript.
• Experience in stakeholder and campaign management to deliver communications in a timely manner.
• Experience building automated journeys.
• Ability to work independently and as part of a team in a fast-paced environment.
• Experience using AI tools to enhance daily work.
• Strong attention to detail.

Responsibilities

• Work with a Customer Journey Manager designing and building marketing automation workflows.
• Design and build personalised email, SMS and landing page experiences in Marketing Cloud.
• Have an understanding of database objects and the ability to write SQL queries with AI assistance.
• Supporting a Customer Journey Manager with the build, testing, reporting and optimisation of regular campaign sends
• Define segmentation criteria for batch and trigger emails/SMS campaigns and conduct A/B testing.
• QA support for the journeys team on other member journeys and campaigns
• Creating and maintaining documentation for journeysand campaigns.
• Coordinating the roadmap and backlog of Customer Journey/Lifecycle and Marketing Cloud enhancements and feature expansions
• Working with a journeys team to drive best practice, efficiency, and optimisation to meet business objectives.
• Manage and triage help desk tickets for the journeys space.

Skills

Marketing automation

Salesforce Marketing Cloud

HTML/CSS

AMPscript

SQL

Campaign management

AI tools

Attention to detail

Independent worker

Tools

Salesforce CRM

Job description

Lendi Group is seeking a marketing automation specialist to join our team in Makati, Philippines, working with Salesforce Marketing Cloud to design journeys and campaigns.

You will collaborate with a Customer Journey Manager to build personalised emails, SMS, and landing pages, write SQL, and optimise campaigns using AI tools. This role offers a hybrid setup with a monthly Makati office presence and opportunities for growth.