CRM Campaign Strategist

Sven Ingenuity, Inc; Philippines; Hybrid; PHP 500,000 - 900,000; Full time

Benefits offered by this job

In-house training

Learning programs

HMO and life insurance

Mentors and teams support

SCRUM/Agile practices

Job summary

Sven Ingenuity, Inc. in Quezon City, Philippines, is seeking a Campaign Specialist to lead daily CRM operations and drive engagement, retention, and loyalty.

You will plan, execute, and optimize multichannel campaigns across email, SMS, in-app, and web assets, ensuring timely delivery per brand guidelines. Collaborate with creative, data, and product teams on segmentation, personalization, and performance analysis; manage third‑party rewards partners; and monitor KPIs to continually improve ROI

Qualifications

• Clear written and verbal communication with diverse stakeholders.
• Strong organizational and time-management skills.
• Detail-oriented with a commitment to accuracy.
• Analytical and critical thinking to interpret data.
• Ability to work independently and drive projects to completion.
• Experience with third-party CRM or marketing partners.

Responsibilities

• Lead end-to-end CRM campaign execution across channels (email, SMS, in-app, web assets).
• Maintain daily campaign schedules, monitor deployments, and troubleshoot issues.
• Collaborate with creative, data, and product teams on targeting and messaging.
• Manage third-party CRM rewards and partners.
• Build segments and personalization strategies.
• Track KPIs and provide actionable insights to improve ROI.
• Ensure data privacy compliance.

Skills

Communication

Org & Time Mgmt

Attention to detail

Analytical thinking

Initiative & ownership

Data analysis tools

Tools

Google Analytics

Power BI

Tableau

SQL

Job description

Sven Ingenuity, Inc. in Quezon City, Philippines, is seeking a Campaign Specialist to lead daily CRM operations and drive engagement, retention, and loyalty.

You will plan, execute, and optimize multichannel campaigns across email, SMS, in-app, and web assets, ensuring timely delivery per brand guidelines. Collaborate with creative, data, and product teams on segmentation, personalization, and performance analysis; manage third‑party rewards partners; and monitor KPIs to continually improve ROI