Crew Case Management & Clinical Operations Lead

Carnival Corporation; Philippines; On-site; PHP 669,600 - 892,800; Full time

Job summary

Carnival Corporation is looking for a Manager, Case Management & Clinical Operations in the Philippines. This role oversees daily operations of crew case management, leading a team of specialists to navigate clinical, legal, and logistical challenges.

You will be responsible for managing high-complexity cases, reviewing care plans, and coordinating with various stakeholders to ensure timely and empathetic communication. Candidates must have a strong medical background and must be amenable to work onsite in Pasay.

Qualifications

• Must have a medical background with knowledge in occupational health, family practice, legal policies, and procedures.
• Ability to apply analytical and logistic skills; maintain attention to detail and accuracy.

Responsibilities

• Oversee daily operations of crew case management.
• Lead a team of specialists to resolve high-complexity cases.
• Manage high-complexity cases involving clinical challenges.
• Review care plans and coordinate with internal stakeholders.

Skills

Medical background

Occupational health knowledge

Analytical skills

Logistic skills

Supervisory experience

Attention to detail

Education

7+ years in clinical or related administration

3+ years supervisory experience

Preferred 2 years clinical practice on cruise ships

Job description

Carnival Corporation is looking for a Manager, Case Management & Clinical Operations in the Philippines. This role oversees daily operations of crew case management, leading a team of specialists to navigate clinical, legal, and logistical challenges.

You will be responsible for managing high-complexity cases, reviewing care plans, and coordinating with various stakeholders to ensure timely and empathetic communication. Candidates must have a strong medical background and must be amenable to work onsite in Pasay.