Credit Support - AU Mortgage | Day Shift | Onsite

GBSS (Galilee Business Support Services); Metro Manila; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

GBSS (Galilee Business Support Services) is seeking a sharp Credit Officer with end-to-end AU mortgage processing experience to own the loan pipeline from intake to settlement.

You will verify documents, manage valuations, run servicing calculations, and ensure policy alignment while driving timely approvals. Strong technical skills with Salestrekker, ApplyOnline, Quickli and related tools are required.

Qualifications

• End-to-end AU mortgage processing experience.
• Ability to verify income, bank statements, and IDs for file integrity.
• Experience reviewing valuations and ensuring policy alignment.
• Proficient with Salestrekker, ApplyOnline, Quickli, and broker portals.

Responsibilities

• End-to-End File Ownership & Data Entry: enter loan details into Salestrekker and ApplyOnline with audit-ready submissions.
• Document Verification & Analysis: review payslips, bank statements, and IDs for accuracy.
• Property Valuation Management: order/track valuations; review reports for risk.
• Servicing & Lender Policy Alignment: run calculators; align with lender policies for structuring.
• Pipeline & Approval Tracking: monitor progress to bank approval; resolve bottlenecks.
• AU Mortgage Specialist: handle Australian mortgage processing end-to-end.
• Tech-Savvy: work with Salestrekker, ApplyOnline, Quickli, Property Hub / Valex, MS Office, Google Apps.
• Lender & Valuation Knowledge: navigate broker portals, request pricing, read valuation reports.
• Analytical & Detail-Oriented: verify income, statements; ensure policy compliance.
• Proactive Problem Solver: keep applications moving and meet tight timelines.

Skills

End-to-End Ownership

Data Entry

Document Verification

AU Mortgage

Salestrekker

ApplyOnline

Quickli

Property Hub

Valex

Microsoft Office

Google Apps

Lender Policy

Analytical Thinking

Attention to Detail

Problem Solving

Tools

Salestrekker

ApplyOnline

Quickli

Property Hub

Valex

Microsoft Office

Google Apps

Job description

Are you an Australian mortgage expert who knows the ins and outs of a loan file from initial intake all the way to settlement? We’re seeking a sharp, detail-focused Credit Officer with solid end-to-end AU mortgage processing experience to take ownership of our loan pipeline.

In this role, you won't just pass along paperwork—you’ll drive applications from pre-lodgement, servicing, and structuring right through to formal approval and settlement. You’ll be the central engine ensuring total compliance, accurate servicing calculations, precise policy alignment, and seamless deal progression every step of the way.

At GBSS, we’re not your average BPO—we believe work should be fulfilling, not draining. We’re all about empowering you to grow, learn, and thrive in a culture that’s supportive, chill, and driven by real collaboration. Ready to be part of a team that values your voice and your hustle? Come join us, and let’s make things happen! Grow with GBSS, where your potential meets opportunity.

What You’ll Be Doing

• End-to-End File Ownership & Data Entry: Accurately enter loan details into Salestrekker and ApplyOnline, ensuring high-quality, audit-ready submissions.
• Document Verification & Analysis: Review and verify critical supporting documents, including payslips, bank statements, and identification, to ensure complete file integrity.
• Property Valuation Management: Order and track valuations via Property Hub or lender websites, carefully reviewing valuation reports for risk ratings and adverse valuer commentary.
• Servicing & Lender Policy Alignment: Run precise Quickli and lender servicing calculators, request bank pricing, and review lender policies to ensure optimal deal structuring.
• Pipeline & Approval Tracking: Actively monitor deal progress from initial processing through to formal bank approval, proactively resolving bottlenecks.
• AU Mortgage Specialist: Proven experience handling Australian mortgage processing, document review, and deal packaging end-to-end.
• Tech-Savvy: Highly skilled with Salestrekker CRM, ApplyOnline, Quickli, Property Hub / Valex, Microsoft Suite, and Google Apps.
• Lender & Valuation Knowledge: Comfortable navigating bank broker portals, requesting pricing, and reading valuation reports for potential risk factors.
• Analytical & Detail-Oriented: Exceptional attention to detail when verifying income, analyzing bank statements, and checking policy compliance.
• Proactive Problem Solver: A proactive mindset to keep applications moving smoothly and meet tight approval timelines.