Credit & Collections Leader — AR & Risk Policy

Pluxee; Manila; On-site; PHP 480,000 - 600,000; Full time

Job summary

Pluxee in Metro Manila seeks a Credit Controller to support management in enforcing credit and collection policies, aiming to balance risk and sales. You will oversee receivables, analyze delinquent accounts, and coordinate with internal teams to ensure accurate billing and timely collections.

The role covers processing statements, monitoring aging, and supervising 2-3 direct reports, with emphasis on compliance, reporting, and process improvement in the credit function.

Responsibilities

• Create a credit risk management environment of an acceptable quality, in terms of established credit guidelines
• Assist in developing sound, acceptable credit policies
• Analyze delinquent accounts and prepare report on highest risk accounts including recommendations for resolution
• Reconcile transactions and balances to maintain accurate accounts
• Review credits and adjustments to client accounts within company policy limits as defined in Right Client Right Terms (RCRT) framework, Delegation Matrix and other relevant information.
• Check for credit viability on requests for extended terms, and evaluate various adjustments or exception documents
• Submit requests to senior management and supporting documentation for accounts requiring credit lines
• Maintain bad debt and bad debt recovery records
• Monitor receivables and collections and provide updates of receivables and provide appropriate reporting procedures in a timely manner
• Weekly update of AR reports
• Monthly AR Aging Report
• Monthly Adjustment Report
• Identify problem accounts and provide regular updates of receivables to management
• Assist in negotiation of payment programs with delinquent customers
• Identify accounts requiring legal action and coordinate with the Internal control team with appropriate action
• Monitor violations of credit policies, provide analysis, conclusion and recommendations, present findings to senior management and suggest actions/penalties to be taken when appropriate
• Develop processes and procedures for evaluating customer financials and setting and changing credit lines/limits, as well as credit holds
• Generates legal documents such as accountable forms used in the credit function
• Supervision of correct issuance of Statement of Accounts to clients
• Responsible to ensure uninterrupted process flow related to order confirmation, invoice printing, assembling & consolidating billing support documents done by AR Analysts.
• Supervision of 2-3 direct reports

Job description

Pluxee in Metro Manila seeks a Credit Controller to support management in enforcing credit and collection policies, aiming to balance risk and sales. You will oversee receivables, analyze delinquent accounts, and coordinate with internal teams to ensure accurate billing and timely collections.

The role covers processing statements, monitoring aging, and supervising 2-3 direct reports, with emphasis on compliance, reporting, and process improvement in the credit function.