CREDIT & COLLECTION STAFF

PhilBritish Insurance Co. Inc.; Philippines; On-site; PHP 180,000 - 300,000; Full time

Job summary

PhilBritish Insurance Co. Inc. in the Philippines is seeking a Credit & Collection Staff to monitor outstanding premium receivables, follow up on due accounts, and ensure accurate posting of payments in the ERP system.

The role focuses on timely collections and reconciliation with brokers and corporate clients while adhering to Insurance Commission guidelines. Candidates should have a related degree and 1–2 years of experience in credit control, with strong Excel proficiency.

Qualifications

• A degree in accounting, finance, banking, or business administration is required.
• 1–2 years in credit control, billing, or accounts receivable preferred.
• Proficient in Microsoft Excel.
• Foundational knowledge of Philippine taxation regulations, specifically withholding taxes on insurance transactions.

Responsibilities

• Monitor and manage Accounts Receivable (A/R) aging reports for outstanding insurance premiums.
• Conduct proactive follow-ups on due and past-due premium accounts via phone, email, or collection letters.
• Coordinate with insurance intermediaries (brokers and agents) regarding production accounts and outstanding balances.
• Issue accurate Statements of Account (SOA) and billings to direct corporate clients and partners.
• Process, check, and post incoming premium payments (cash, checks, bank transfers, online channels) into the ERP system (e.g., SAP, Oracle).
• Reconcile collection reports against bank remittances and direct deposits.
• Enforce the Cash and Carry rule under Philippine Insurance Law to ensure coverage is not sustained if premiums remain unpaid beyond the grace/credit period.
• Ensure accurate calculations and withholding tax treatments (BIR VAT and expanded withholding tax) for insurance commissions and premium payments.

Skills

Accounts receivable

Cash collection

Relationship management

Education

Bachelor’s Degree in Accountancy, Finance, Banking, Business Administration, or related field

Tools

SAP ERP

Oracle ERP

Job description

ROLE PURPOSE

Credit & Collection Staff is responsible for monitoring outstanding premium receivables, ensuring timely collection of insurance premiums, and reconciling accounts with agents, brokers, and corporate clients. This role balances diligent financial recovery with excellent relationship management to prevent policy lapses, maintain healthy company cash flow, and ensure strict compliance with Insurance Commission regulations.

QUALIFICATIONS

• - Bachelor’s Degree in Accountancy, Finance, Banking, Business Administration, or any related field.
• - At least 1 to 2 years of solid experience in credit control, billing, or accounts receivable operations. Experience within an insurance company, bank, or financial institution is highly preferred.
• - Proficient in Microsoft Excel.
• - Foundational knowledge of Philippine taxation regulations, specifically regarding withholding taxes on insurance transactions.

RESPONSIBILITIES

• - Monitor and manage Accounts Receivable (A/R) aging reports specifically for outstanding insurance premiums.
• - Conduct proactive, regular follow-ups on due and past-due premium accounts via phone, email, or formal collection letters.
• - Coordinate directly with insurance intermediaries (brokers and agents) regarding their production accounts and outstanding balances.
• - Issue accurate Statements of Account (SOA) and billings to direct corporate clients and partners.
• - Process, check, and accurately post incoming premium payments (cash, checks, bank transfers, online payment channels) into the company ERP system (e.g., SAP, Oracle).
• - Reconcile collection reports against actual bank remittances and direct deposits.
• - Strictly enforce the “Cash and Carry” rule guidelines under Philippine Insurance Law, ensuring that coverage is not sustained if premiums remain unpaid past the legally allowed grace or credit period.
• - Ensure accurate calculations and withholding tax treatments (such as specific BIR VAT and expanded withholding tax rules applicable to insurance commissions and premium payments).