Credit and Collection Officer (MOTORIZED)

Intellflow Outsourcing Management Inc.; Parañaque; On-site; PHP 240,000 - 360,000; Full time

Job summary

Intellflow Outsourcing Management Inc. is seeking a proactive Credit and Collection Officer (Motorized) to manage accounts receivable, collections, and reconciliation.

The role requires owning a motorcycle and a valid driver’s license, with field collection across Metro Manila and nearby areas. The candidate should have 1+ year experience in credit/collections or related fields, strong Excel/MS Office skills, and excellent communication and negotiation abilities.

Qualifications

• Graduate of Accounting, Financial Management, Business Administration, Banking and Finance, or related course.
• Strong communication and negotiation skills are required.
• Will perform field collection within Metro Manila and nearby areas.
• Must own a motorcycle and have a valid driver's license.
• Experience in Credit and Collection, Accounts Receivable, Billing, or related functions is preferred.

Responsibilities

• Conduct daily collection follow-ups via phone, email, and client visits.
• Monitor customer accounts and aging receivables.
• Prepare and dispatch monthly Statements of Account (SOA).
• Coordinate with customers on overdue invoices and payment arrangements.
• Reconcile customer payments with invoices and remittance details.
• Investigate payment discrepancies and disputes, escalate when needed.

Skills

Field collection

Communication skills

Negotiation skills

Accounts Receivable

Motorcycle ownership

MS Office

Microsoft Excel

Education

Accounting

Financial Management

Business Administration

Banking & Finance

Tools

MS Office

Microsoft Excel

Job description

Credit and Collection Officer (MOTORIZED)

Intellflow Outsourcing Management Inc.

Job Description

We are looking for a proactive and detail-orientedCredit and Collection Associateto manage accounts receivable, collection activities, payment reconciliation, invoice monitoring, and customer account coordination. The ideal candidate must possess strong communication and negotiation skills, be comfortable conducting field collections, and own a motorcycle with a valid driver's license.

Key ResponsibilitiesCollection Management

• Conduct daily collection follow-ups through phone calls, emails, and client visits.
• Monitor customer accounts and outstanding receivables.
• Prepare and update collection reports and customer payment statuses.
• Prepare and dispatch monthly Statements of Account (SOA).
• Coordinate with customers regarding overdue invoices and payment arrangements.
• Reconcile customer payments against outstanding invoices and remittance details.
• Investigate and resolve discrepancies related to payments, shortages, overpayments, and customer deductions.
• Coordinate with customers and internal departments to address reconciliation issues.
• Process and monitor official receipt issuance.
• Handle billing and payment disputes raised by customers.
• Coordinate with concerned departments to resolve disputes promptly.
• Escalate unresolved issues and maintain dispute monitoring reports.
• Follow up on disputed accounts until closure and collection.

Accounts Receivable Monitoring

• Attend regular AR Review meetings and provide updates on collection status.
• Monitor aging receivables and implement collection strategies.
• Track collection performance and ensure collection targets are met.

Withholding Tax Monitoring

• Coordinate collection of BIR Form 2307 from customers.
• Monitor and reconcile withholding tax balances.
• Coordinate with the Accounting and Tax Team regarding tax-related concerns.

Administrative and Field Collection Duties

• Schedule collection and document countering activities.
• Prepare collection itineraries and coordinate document pickups.
• Conduct field visits for:
• Collection of payments and checks
• Customer account follow-ups
• Deposit of collections
• Maintain proper filing and documentation of collection records, invoices, receipts, and payment documents.

Qualifications

• Male applicant preferred due to extensive field collection requirements.
• Graduate of Accounting, Financial Management, Business Administration, Banking and Finance, or any related course.
• At least 1 year of experience in Credit and Collection, Accounts Receivable, Billing, or related functions.
• Must own a motorcycle and possess a valid driver's license.
• Willing to perform field collection activities within Metro Manila and nearby areas.
• Knowledgeable in Accounts Receivable, collection procedures, payment reconciliation, and customer account management.
• Familiarity with withholding tax documents (BIR Form 2307) is an advantage.
• Proficient in Microsoft Excel and MS Office applications.
• Strong communication, negotiation, and customer service skills.
• Highly organized, trustworthy, and detail-oriented.

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INTELLFLOW MANAGEMENT CONSULTING

HRAD MANAGER Intellflow Outsourcing Management Inc.

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