Credit And Collection Associate

Robinsons Land Corporation; Bacolod; On-site; PHP 223,000 - 357,000; Full time

Job summary

Robinsons Land Corporation in Bacolod is seeking a Regular on-site Finance - Credit & Collection professional to support cashiering tasks and assist customers with payment-related concerns.

You will monitor past-due accounts, issue payment reminders, coordinate with accounts managers, and ensure timely resolution while maintaining excellent customer relations.

Candidates should have 1–3 years of relevant experience, strong communication skills, and attention to detail.

Qualifications

• Bachelor's degree in finance or accounting.
• Willing to work on-site in Bacolod and on-site setup.
• Excellent communication and customer service skills.
• Cashiering experience is a definite advantage.
• Organized with keen attention to detail and negotiation confidence.

Responsibilities

• Handle cashiering responsibilities.
• Assist customers with after-sales concerns related to payment or collections.
• Address after-sales inquiries and provide payment-related solutions.
• Maintain professional relationships with clients to ensure quality service.
• Report progress of payment processes to accounts managers.
• Monitor past-due accounts and send payment reminders and notices.
• Review financial reports and coordinate with relevant departments to issue payments.

Skills

Cashiering

Customer service

Communication skills

Negotiation skills

Attention to detail

Relationship building

Education

Bachelor's degree in finance

Job description

Job Description:

Department

Finance - Credit & Collection

Employee Type

Regular

Duties And Responsibilities

• Handle cashiering responsibilities.
• Tasked to assist customers with after sales concerns related to payment or collections.
• Handles after-sales concerns/issues/inquiries of clients/homeowners to provide assistance and solutions (i.e. payment-related concerns, follow-ups, and requests).
• Maintains excellent professional relationship with the clients, ensuring positive customer service provision.
• Reports to the accounts managers on the progress of clients' payment process for the unit.
• Responsible for monitoring past due accounts and sending of payment reminders and other collection notices.
• Reviews financial reports and monitor accounts to ensure payment issuance through coordinating with the relevant department/s.

Qualifications

• Has a bachelor's degree in any finance-related course .
• Willing to work on-site in Bacolod.
• With excellent communication and customer service skills.
• With cashiering experience is a definite advantage.
• Organized and has keen attention to detail.
• Has confidence and negotiation skills.

Experience Range Range (Years)

1 - 3 years

Job posted on

2026-09-04