Credentialing & Contract Processing Specialist

LanguageLine Solutions; Makati; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Hybrid work arrangement

Full-time employment

Job summary

PSG Global Solutions, INC (a Teleperformance company) is seeking a detail-oriented Credentialing & Contract Processing Specialist to support end-to-end credentialing, legal documentation, and contract processing activities. This role suits someone with a strong administrative background, good communication skills, and the ability to manage multiple documents and requirements accurately and efficiently.

The successful candidate will work closely with internal teams, candidates, and stakeholders

Qualifications

• At least 6 months of experience in credentialing, expiring document processing, legal processing, contract processing, or a similar administrative function.
• At least 6 months of administrative experience.
• Strong verbal and written communication skills.
• Excellent attention to detail and organizational skills.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Proficiency in Microsoft Office, particularly Word and Excel.
• Comfortable working with confidential and sensitive documents.

Responsibilities

• Manage the end-to-end credentialing process, including collection, review, validation, and tracking of required documents.
• Process and monitor expiring credentials and ensure timely renewal or completion of requirements.
• Support legal and contract processing, including document preparation, review, routing, and tracking.
• Maintain accurate and updated records in internal systems and trackers.
• Follow up with candidates, employees, or stakeholders regarding incomplete or outstanding requirements.
• Ensure all documentation is complete, accurate, and compliant with internal standards.
• Coordinate with internal teams to resolve document or credentialing issues.
• Handle a high volume of administrative tasks while meeting required turnaround times.

Skills

Verbal and written communication

Attention to detail

Organizational skills

Multitasking

Word

Excel

Confidential handling

Tools

Word

Excel

Job description

Privacy Notice We, at PSG Global Solutions, INC (a Teleperformance company), are committed to respecting your privacy and the protection of your personal data. PSG Global Solutions, INC (a Teleperformance company) needs to use your personal data to ensure that we can meet all the requirements in relation to your application to us. We also need to ensure we comply with laws and regulations, can respond to requests from supervisory authorities, handle legal claims, detect, and prevent fraud, and carry out our business activities. Our Privacy Notice is provided to inform you of how PSG Global Solutions, INC (a Teleperformance company) processes your personal data, and we regularly review it to ensure that it is up to date. Before proceeding with your application, please review our Candidate Privacy Notice to understand how we collect, use, store, and protect your personal data in connection with the recruitment process. By clicking “Apply”, you acknowledge that you have been provided access to and have had the opportunity to review our Candidate Privacy Notice. Click here to read the PSG Global Solutions Candidate Privacy Notice

Job Type: Full-time Work Setup: Hybrid (3 days onsite per week)

We are looking for a detail-oriented Credentialing & Contract Processing Specialist to support end-to-end credentialing, legal documentation, and contract processing activities. This role is ideal for someone with a strong administrative background, good communication skills, and the ability to manage multiple documents and requirements accurately and efficiently. The successful candidate will work closely with internal teams, candidates, and stakeholders to ensure all credentialing and contract-related requirements are completed on time and in line with established processes.

Key Responsibilities

• Manage the end-to-end credentialing process, including collection, review, validation, and tracking of required documents.
• Process and monitor expiring credentials and ensure timely renewal or completion of requirements.
• Support legal and contract processing, including document preparation, review, routing, and tracking.
• Maintain accurate and updated records in internal systems and trackers.
• Follow up with candidates, employees, or stakeholders regarding incomplete or outstanding requirements.
• Ensure all documentation is complete, accurate, and compliant with internal standards.
• Coordinate with internal teams to resolve document or credentialing issues.
• Handle a high volume of administrative tasks while meeting required turnaround times.

Qualifications

• At least 6 months of experience in credentialing, expiring document processing, legal processing, contract processing, or a similar administrative function.
• At least 6 months of administrative experience.
• Strong verbal and written communication skills.
• Excellent attention to detail and organizational skills.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Proficiency in Microsoft Office, particularly Word and Excel.
• Comfortable working with confidential and sensitive documents.

What We Offer

• Full-time employment
• Hybrid work arrangement (3 days onsite per week)
• Collaborative and professional work environment
• Opportunities for career growth and development

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What Do You Think? Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible?

PSG Global Solutions provides recruiting services to staffing companies and other large recruiting operations. We are a rapidly growing RPO with nearly 4,000 employees. As part of the Teleperformance Group, PSG upholds the highest standards of ethical behavior and legal business conduct. We are committed to providing a safe, respectful, and transparent recruitment experience for all applicants. If you ever have concerns about our recruitment or hiring process, you may safely and confidentially report them through the Global Ethics Hotline. We ensure a zero-retaliation policy, and you may also choose to report anonymously. You may report issues such as: Discrimination, unfair or unequal treatment, or bias Violations of applicable laws Behavior that goes against our company values.

Report online: tp.integrityline.com Philippines toll-free hotline: [phone] Protecting Yourself During Recruitment To protect applicants, please note: PSG Global Solutions does not use Telegram or any other instant messaging apps for recruitment or interviews. We never request payments for applications, applicant portals, or any other part of the hiring process. Always apply only through our official Careers portals. Once you apply online, you will receive a unique applicant ID that can be verified by authorized PSG representatives. Do not share personal information or documents without this ID.