Courier Operations Specialist

Home Credit Philippines; Quezon City; Hybrid; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Hybrid work set-up

Permanent dayshift schedule

HMO on Day 1

Access to mental health coverage and 1

Wellness Leave and Birthday Leave

Job summary

Home Credit Philippines is seeking a Courier Administrator to ensure seamless delivery of credit cards to customers, coordinating courier operations and maintaining accurate shipment records. The role supports pickup and delivery scheduling, documentation, and exception handling to drive efficiency and compliance.

The successful candidate will work in a hybrid setup with dayshift hours, contributing to performance reporting and liaison with courier providers to resolve issues and improve service

Qualifications

• Experience with Courier Management Systems (CMS) or Logistics Software.
• Exposure to procurement or inventory systems.
• Vendor management experience; High attention to detail.
• Background in administrative support or office coordination.
• Problem resolution related to courier services.
• Knowledge and handling of confidential items.
• Strong sense of responsibility.

Responsibilities

• Prepare and schedule dispatches for outgoing packages or documents.
• Coordinate pickup and delivery schedules with couriers and internal teams.
• Ensure shipments have correct documentation (waybills, POD, tracking numbers).
• Maintain delivery logs and shipment records accurately and up-to-date.
• Track shipments to ensure timely delivery and flag delays or issues.
• Notify stakeholders of dispatch and delivery statuses.

Skills

CMS / Logistics software

Procurement systems

Vendor management

Administrative support

Problem solving

Confidential items handling

Attention to detail

Sense of responsibility

Job description

Home Credit Philippines is seeking a Courier Administrator to ensure seamless delivery of credit cards to customers, coordinating courier operations and maintaining accurate shipment records. The role supports pickup and delivery scheduling, documentation, and exception handling to drive efficiency and compliance.

The successful candidate will work in a hybrid setup with dayshift hours, contributing to performance reporting and liaison with courier providers to resolve issues and improve service