Courier (Laguna Service Center)

DHL Express; Muntinlupa; On-site; PHP 201,000 - 312,000; Full time

Job summary

DHL Express in Manila is hiring a courier/delivery driver to sort, deliver and pick up shipments along a designated route, ensuring efficiency, safety, and professional customer service. You will use scanners to log activities, meet delivery windows, handle cash transactions, and coordinate with dispatch for any changes.

Valid license and 1–3+ years of experience are expected, with a focus on reliability and accuracy.

Qualifications

• 1-3+ years of delivery or courier experience.
• Valid Professional Driver's License for applicable vehicle type.
• Experience with parcel handling and delivery operations.
• Familiarity with scanning devices and delivery documentation.

Responsibilities

• Sort, deliver and pick up shipments for a courier route in an efficient, cost-conscious manner.
• Meet required delivery windows and ensure timely pickups.
• Provide professional interaction with customers and the public.
• Record shipment activities electronically via a scanner or manually when required.
• Ensure safe handling, security, and integrity of shipments in transit.
• Communicate with Dispatch/Customer Service for changes and act to meet customer needs.
• Handle cash transactions related to deliveries or collections.
• Reconcile non-delivered shipments and prioritize them for next delivery cycle.
• Maintain allocated vehicle(s).

Skills

Delivery experience

Driver's license

Parcel handling

Delivery operations

Scanning familiarity

Tools

Scanner

Job description

Join the World's Most International Company!

Are you ready to embark on an exciting journey with a company that has been at the forefront of cross-border express delivery since 1969? At DHL Express, we operate in over 220 countries and territories, making us the most international company in the world. Our mission is to connect people and improve lives across the globe, and we believe that the more people we connect, the better our planet becomes.

Join the DHL Express Family: Where Diversity Thrives!

At DHL Express, we don't just talk the talk-we walk the walk! As an equal opportunity employer, we are on a mission to create a vibrant, diverse, and inclusive culture that reflects the world we serve. We believe that every individual brings unique talents and perspectives to the table, and that's what makes our team truly extraordinary.

No Labels, Just Talent! We celebrate differences, whether it's race, color, gender, sexual orientation, age, ability, marital status, family responsibilities, religion, political beliefs, or national origin. We're all about breaking down barriers and building bridges- because diversity fuels innovation and drives success!

Your Task:

• Sort, deliver and pick up shipments for a specific courier route, in the most efficient and cost-productive manner, whilst providing a professional inter-face and image to customers and the public
• Shipment Delivery is to meet RDD and PU are uplifted as per RFU and no miss PU.
• Always attend to customer need in a professional, friendly and courteous manner.
• Electronically Record via a scanner (or manually if required) all shipment process activities
• Ensure safe handling, security, and integrity of all shipments while in transit
• To be able to communicate with Dispatch / CS when customer needs changes and uses initiative to meet customer need
• Ensure all cash transactions resulting from the delivery or collection of shipments
• Reconcile all non-delivered shipments and ensure priority is given to these for the next delivery cycle
• Ensure the maintenance of allocated vehicle

What you bring?

• 1-3+ years' experience in delivery, logistics, transportation, or courier services
• Valid Professional Driver's License (Restriction codes depending on vehicle type: motorcycle, van, or truck)
• Experience in parcel handling, loading/unloading, and delivery operations
• Familiarity with scanning devices, waybills, and delivery documentation
• Basic knowledge of customer service and handling client interactions professionally