Corrigo Training Specialist

Jones Lang LaSalle Incorporated; Philippines; On-site; PHP 360,000 - 600,000; Full time

Job summary

Jones Lang LaSalle Incorporated seeks a knowledgeable Training Specialist to join our team in Taguig, Philippines. The role involves developing training materials, delivering in-person and online sessions for staff and clients, and ensuring materials reflect the latest platform updates.

The ideal candidate will have a bachelor’s degree in education or related field, at least 3 years of training experience in software/tech, and strong instructional design skills.

Qualifications

• Bachelor’s degree in education, information technology, business administration, or related field.
• Minimum of 3 years in training, preferably software/tech.
• Knowledge of Work Order Management or similar facility software.
• Strong adult learning and instructional design understanding.
• Excellent communication and presentation skills, ability to simplify complex concepts.
• Proficiency in creating training materials using MS Office, Camtasia, SnagIt, Visio, and e-learning tools.

Responsibilities

• Develop and maintain training materials, including user guides, video tutorials, and e-learning modules.
• Conduct in-person and virtual training sessions for diverse user groups.
• Assess training needs and design customized programs for various skill levels.
• Update training content with platform updates and new features.
• Collaborate with IT and operations to align training with system upgrades.
• Evaluate training effectiveness via feedback and metrics.
• Provide ongoing support and coaching to users to improve platform proficiency.
• Maintain a knowledge base of FAQs and best practices.
• Assist in troubleshooting platform-related issues and guide users.

Skills

Instructional design

Presentation skills

Communication

Team collaboration

Travel readiness

Education

Bachelor’s degree in Education or related field

Tools

Camtasia

Snagit

Microsoft Office

LMS

Visio

E-learning authoring tools

Job description

Job Summary

We are seeking a knowledgeable and enthusiastic Training Specialist to join our team.

Key Responsibilities

• Develop and maintain training materials, including user guides, video tutorials, and interactive e-learning modules.
• Conduct in-person and virtual training sessions for various user groups, including new hires, existing employees, and clients.
• Assess training needs and design customized training programs to address specific user requirements and skill levels.
• Stay up to date with platform/software updates and new features, incorporating them into training materials and programs.
• Collaborate with the IT and operations teams to ensure training aligns with system implementations and upgrades.
• Evaluate the effectiveness of training programs through participant feedback and performance metrics.
• Provide ongoing support and coaching to users to enhance their proficiency with the platform.
• Develop and maintain a knowledge base of frequently asked questions and best practices.
• Assist in troubleshooting platform-related issues and provide guidance to users.
• Contribute to the continuous improvement of training methodologies and content.

Qualifications

• Bachelor’s degree in education, Information Technology, Business Administration, or a related field.
• Minimum of 3 years of experience in training, preferably in software or technology-related fields.
• In-depth knowledge of Work Order Management System or similar facility management software.
• Strong understanding of adult learning principles and instructional design methodologies.
• Excellent communication and presentation skills, with the ability to explain complex technical concepts in simple terms.
• Proficiency in creating training materials using various tools (e.g., Microsoft Office, Camtasia, Snag-It, Visio, e-learning authoring tools).
• Experience with virtual training platforms and learning management systems.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Willingness to travel for on-site training sessions.

Preferred Qualifications

• Certification in training or instructional design (e.g., CPLP, ATD certifications).
• Experience in facilities management or related industries.
• Knowledge of additional languages (specify based on your company's needs).

Location

On-site –Taguig, Philippines

About JLL

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.