Coordinator, Timecard (Philippines)

Carnival Corporation; Metro Manila; Hybrid; PHP 300,000 - 460,000; Full time

Job summary

Cruise Administration Services, Inc. (CASI), a Carnival Cruise Line entity in the Philippines, is seeking an HR Generalist/Timecard Coordinator in Metro Manila. This role supports bi-weekly timecard processing for Contact Centers, Guest Care and related teams using KRONOS or ALVARIA to ensure accurate payroll inputs.

Responsibilities include reviewing time records, coding leaves and overtime, and collaborating with Payroll, HR, Benefits and Risk Management. Hybrid work setup in Pasay City.

Qualifications

• Bachelor's degree in psychology, human resources, business administration, or related field.
• Minimum 1 year of contact center experience.
• Proficient in Office 365 and comfortable using KRONOS or ALVARIA.
• Strong organizational and communication skills; able to work independently and meet deadlines.
• Must have schedule flexibility to support business requirements; hybrid work setup in Pasay City.

Responsibilities

• Review, track, update and adjust Kronos with benefit hours and time stamps.
• Process Kronos Time Off forms and Downtime forms.
• Collaborate with Payroll, Benefits, HR, and other teams for leave and overtime coding.
• Service sick line calls, calculate accrual balances, update sick/leave calendars.
• Ensure accurate timecard hours and proper record keeping.

Skills

Office 365

Kronos

Alvaria

Strong communication

Time management

Education

Bachelor's degree in Psychology/HR/Bus Admin

Tools

KRONOS

ALVARIA

Job description

Job Description

Cruise Administration Services, Inc. (CASI), a Carnival Cruise Line entity in the Philippines, is currently looking for a HR Generalist. Only candidates located in Metro Manila, Philippines to apply.

Job Summary

The Timecard Coordinator is responsible for assisting with the accurate bi-weekly processing of timecards for the Contact Centers, Guest Care employees and those with Non CASI Managers and other brand. The position is responsible for the timely, and accurate reconciling for teams with 200+ employees using the KRONOS or ALVARIA system.

Essential functions

• Review, track, update and adjust Kronos with benefit hours and time stamps.
• Review, research, and process Kronos Time Off forms and Downtime forms.
• Collaborate closely with TCC Local Support, Payroll, Employee Benefits, HR, Workforce Planning, and Risk Management regarding coding for Annual leaves, Statutory leaves and overtimes.
• Service inbound calls on the sick line, calculate accrual balances, update the Contact Center sick/leave calendar, and/or Aspect with absences.
• Ensure each employee has the necessary hours recorded during a pay period by reviewing each employee’s timecard for accuracy.
• Ensure appropriate record keeping with adherence to record retention.
• Support and facilitate internal audits.
• Approve timecards for Payroll processing.

Qualifications

• With Bachelor's Degree in Psychology, Human Resources, Business Administration, or a related field
• Minimum of 1 year of Contact Center experience.
• Proficient in Office 365 and comfortable using KRONOS or ALVARIA.
• Strong organizational and communication skillsAbility to work independently with excellent time management and the ability to meet deadlines.
• Must have schedule flexibility to support business requirements and amenable with hybrid work setup in Pasay City.