COO, Commercial Operations & Growth

Clevr Ph; Metro Manila; On-site; PHP 4,500,000 - 7,500,000; Full time

Job summary

Clevr Ph in Metro Manila is seeking an experienced Chief Operating Officer to steer day-to-day operations across Sales, Supply Chain, Commercial Excellence, Business Development and Customer Service.

You will translate strategy into measurable priorities, establish KPIs, drive process improvements, and enforce GMP/GDP/GSP standards while building a strong pipeline of operational leaders.

Qualifications

• 10–15 years of progressive leadership in commercial operations or supply chain.
• Experience managing multiple functions in a complex, fast-moving business.
• Pharmaceutical, healthcare, or FMCG background preferred; GMP/GDP/GSP knowledge.
• Experience in sales force effectiveness, CRM, and 3PL management.

Responsibilities

• Lead enterprise-wide operations across Sales, Marketing, Supply Chain, Business Development, Commercial Excellence, and Customer Service.
• Translate corporate strategy into integrated operating priorities, governance routines, and measurable outcomes.
• Establish KPIs, scorecards, and review mechanisms; intervene early when performance is off-track.
• Strengthen commercial operations through sales force effectiveness, CRM discipline, and commercial analytics.
• Ensure product availability across demand planning, procurement, warehousing, logistics, and distribution.
• Lead strategic relationships with suppliers, logistics partners, distributors, and third-party service providers.
• Ensure compliance with pharmaceutical standards including GMP, GDP, and GSP.
• Drive continuous improvement, process redesign, automation, and productivity initiatives.
• Build and develop operational leaders with clear accountability and succession planning.

Skills

Leadership

Sales operations

Supply chain

Commercial excellence

CRM discipline

Analytics

Procurement

GMP/GDP/GSP compliance

3PL management

Education

Bachelor's degree in Business/Management/Supply Chain/Engineering/Pharmacy

MBA (advantage)

Tools

CRM systems

Job description

Clevr Ph in Metro Manila is seeking an experienced Chief Operating Officer to steer day-to-day operations across Sales, Supply Chain, Commercial Excellence, Business Development and Customer Service.

You will translate strategy into measurable priorities, establish KPIs, drive process improvements, and enforce GMP/GDP/GSP standards while building a strong pipeline of operational leaders.