Controls & Compliance Analyst

Convergys; Cagayan de Oro; On-site; PHP 320,000 - 520,000; Full time

Job summary

Concentrix Philippines, Cagayan de Oro, seeks an Associate, Controls and Compliance to support risk, compliance, and audit activities in our global security and IT programs.

You will conduct audits, monitor compliance, document risk, and assist with investigations, developing dashboards and reports for leadership. The role collaborates with cross-functional teams to enhance governance and controls across processes.

Responsibilities

• Conduct regular compliance audits and monitoring across assigned programs; track findings and corrective actions.
• Identify, assess, document operational, compliance, information security and business risks.
• Plan and execute internal audits, reviews, and control assessments.
• Support investigations involving fraud, security incidents, and policy violations.
• Develop dashboards, scorecards, and risk reports for leadership reviews.
• Partner with Operations, HR, IT, Security, and Client Services to address control gaps.

Job description

Concentrix Philippines, Cagayan de Oro, seeks an Associate, Controls and Compliance to support risk, compliance, and audit activities in our global security and IT programs.

You will conduct audits, monitor compliance, document risk, and assist with investigations, developing dashboards and reports for leadership. The role collaborates with cross-functional teams to enhance governance and controls across processes.