Content Review and Tagging Specialist

Temu; Pasig; On-site; PHP 279,000 - 469,000; Full time

Job summary

Temu is seeking a Content Review and Tagging Specialist in the Philippines to ensure accurate tagging of product listings and compliance with Trust & Safety policies. You will review images, videos, and descriptions, applying rules consistently and escalating complex cases as needed.

The role requires attention to detail, data security awareness, and the ability to work in a fast-paced environment. Experience in content moderation or customer service is advantageous.

Qualifications

• Must demonstrate strong attention to detail and accuracy.
• Ability to assess content against policies and guidelines.
• Basic knowledge of data privacy and security practices.

Responsibilities

• Review and tag product listings, images, videos, and text descriptions.
• Apply moderation policies consistently and accurately.
• Identify prohibited, restricted, counterfeit, or fraudulent products.
• Detect misleading or inaccurate product information.
• Escalate complex or ambiguous cases according to established procedures.
• Meet productivity, quality, and SLAs targets.
• Maintain confidentiality and data security.
• Stay updated on policy changes and process updates.
• Participate in calibration sessions and refresher training.
• Document moderation decisions accurately.

Skills

Attention to detail

Critical thinking

Data security

Education

High school diploma

College education preferred

Job description

Content Review and Tagging Specialist

岗位职责

1.Review and tag product listings, images, videos, and text descriptions.

2.Apply moderation policies consistently and accurately.

3.Identify prohibited, restricted, counterfeit, or fraudulent products.

4.Detect misleading or inaccurate product information.

5.Escalate complex or ambiguous cases according to established procedures.

6.Meet productivity, quality, and Service Level Agreements (SLAs) targets.

7.Maintain confidentiality and data security.

8.Stay updated on policy changes and process updates.

9.Participate in calibration sessions and refresher training.

10.Document moderation decisions accurately.

任职要求

1.High school diploma or equivalent (college education preferred).

2.Experience in Content Moderation, Trust & Safety, or Customer Service is an advantage.

3.Strong attention to detail.

4.Critical thinking and sound judgment.

5.Basic computer literacy.

6.Ability to work in a fast-paced environment.

7.Willingness to work rotating shifts and holidays.