Content Development Specialist (Remote & Mid-Shift)

Med-Metrix; Metro Manila; On-site; PHP 360,000 - 600,000; Full time

Job summary

Med-Metrix is seeking a Content Development Specialist to design, develop, and maintain training curricula focused on medical coding. You will collaborate with Coding Operations, Quality, Compliance, and Training stakeholders to create engaging, accurate learning solutions that support onboarding, upskilling, and certification preparation.

The ideal candidate combines instructional design expertise with a strong understanding of medical coding principles and adult learning methodologies.

Qualifications

• Minimum 2–3 years of curriculum design or training content development experience.
• Experience developing learning programs for healthcare or medical coding organizations preferred.
• Strong knowledge of ICD-10-CM, ICD-10-PCS, CPT, HCPCS, and medical terminology.

Responsibilities

• Design end-to-end medical coding curricula for training.
• Create structured learning paths for ICD-10-CM, ICD-10-PCS, CPT, HCPCS.
• Develop instructor-led training materials, e-learning modules, and assessments.
• Ensure content aligns with coding standards, regulatory guidelines, and client needs.
• Apply adult learning principles to maximize learner engagement and retention.

Skills

Instructional design

Adult learning principles

Medical coding knowledge

Learning science / pedagogy

Education

Bachelor's degree or higher in a related field

ATD instructional design certifications

Content creation & storyboard training

Tools

LMS platforms

E-learning authoring tools

Job description

The

Content Development Specialist

is responsible for designing, developing, and maintaining comprehensive training curricula, learning materials, and educational programs focused on medical coding. This role partners with Coding Operations, Quality, Compliance, and Training stakeholders to create engaging, accurate, and effective learning solutions that support coder onboarding, upskilling, quality improvement, certification preparation, and operational excellence.

The ideal candidate combines expertise in instructional design with a strong understanding of medical coding principles, coding guidelines, healthcare documentation, and adult learning methodologies.

Key Responsibilities

• Design and develop end-to-end medical coding curricula for new hire training, cross-training, upskilling, and continuing education.
• Create structured learning paths for ICD-10-CM, ICD-10-PCS, CPT, HCPCS, and specialty-specific coding programs.
• Develop instructor-led training materials, e-learning modules, job aids, reference guides, workbooks, assessments, and certification preparation content.
• Ensure training content aligns with organizational goals, client requirements, coding standards, and regulatory guidelines.
• Apply adult learning principles and instructional design methodologies to maximize learner engagement and retention.

Learning Needs Analysis

• Conduct training needs assessments through collaboration with Coding Operations, Quality, and stakeholders.
• Analyze coding quality results, audit findings, performance metrics, and learner feedback to identify skill gaps.
• Recommend training interventions and learning solutions that address performance opportunities.

Content Maintenance & Compliance

• Review and update training materials based on annual coding guideline changes, payer requirements, and regulatory updates.
• Ensure educational content reflects current coding standards, compliance requirements, and organizational policies.
• Manage version control and documentation of training materials.

Assessment & Evaluation

• Develop knowledge checks, competency assessments, coding scenarios, certification readiness assessments, and practical exercises.
• Measure effectiveness of training programs through learner evaluations, performance outcomes, quality scores, and post-training assessments.
• Use data-driven insights to continuously improve curriculum effectiveness.

Stakeholder Collaboration

• Partner with Coding Quality, Operations Leaders, SMEs, and Compliance teams to validate content accuracy.
• Support training initiatives for process launches, client transitions, and workflow changes.
• Participate in special projects focused on learning innovation and coding excellence.

Learning Technology & Innovation

• Utilize learning management systems (LMS), authoring tools, and multimedia resources to develop engaging learning experiences.
• Incorporate interactive learning methods, case studies, simulations, and scenario-based coding exercises.
• Explore emerging learning technologies and best practices to enhance training effectiveness.

Qualifications

Education

Graduate of any 4-year course.

Experience

Minimum of 2-3 years of curriculum design, instructional design, or training content development experience.

Experience developing learning programs for healthcare or medical coding organizations preferred.

Medical Coding Experience Preferred But Not Required

Technical Knowledge

• Strong Knowledge Of
• ICD-10-CM
• ICD-10-PCS
• CPT
• HCPCS
• Medical terminology
• Anatomy and physiology
• Coding compliance and regulatory requirements
• Familiarity with instructional design methodologies such as ADDIE, SAM, or adult learning principles.
• Experience with LMS platforms and e-learning authoring tools.

Certifications (Preferred)

• ATD instructional design certifications are an advantage
• Instructional Design
• Learning Needs Analysis
• Content Creation and Storyboarding
• Data Analysis and Evaluation
• Project Management
• Stakeholder Management
• Written and Verbal Communication
• Attention to Detail
• Change Management

Success Measures

• New hire readiness and speed-to-productivity
• Coding quality and accuracy improvements
• Learner satisfaction scores
• Curriculum adoption and utilization rates
• Training effectiveness and knowledge retention metrics
• Timely implementation of coding guideline updates

This role plays a critical part in building a highly skilled medical coding workforce through the development of quality learning experiences that drive coding accuracy, compliance, and operational performance.

Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.