Consumer Underwriting Representative

MRI Software; Manila; Hybrid; PHP 350.000 - 550.000; Vollzeit

Benefits dieser Stelle

Career growth opportunities

Competitive Salary Package

Prime office location in Ortigas

Hybrid Working Arrangement (2 days WFH

HMO coverage with free dependent

Free gym access (Ortigas and Makati)

20 annual leaves (including 5 credits)

Zusammenfassung

MRI Software is seeking a motivated Consumer Underwriting Representative to join the underwriting team in a hybrid role based in Ortigas. You will review documentation for the lease guarantor program, provide status updates, and guide applicants through verification and underwriting while ensuring compliance and a high standard of customer service.

Responsibilities include analyzing credit reports, handling inquiries, collecting documents, and escalating complex cases when needed.

Qualifikationen

• Review and analyze consumer credit reports to assess creditworthiness.
• Respond promptly and accurately to consumer inquiries with clear status updates.
• Collect, review, and verify documents such as financial statements, proof of income, and identification.

Aufgaben

• Review and analyze consumer credit reports to assess creditworthiness and underwriting risks.
• Respond to consumer inquiries with timely, clear status updates.
• Escalate issues to leadership when necessary.
• Collect, review, and verify documents such as financial statements, income proofs, and identification.
• Perform preliminary underwriting reviews following policies and guidelines.
• Document all consumer interactions in the system of record.
• Escalate complex cases to senior underwriters as needed.
• Maintain compliance with policies and regulatory requirements.
• Collaborate with underwriting, operations, and customer support teams for a seamless experience.

Jobbeschreibung

Position Summary

We’re looking for a motivated and detail-oriented Consumer Underwriting Representative to join our underwriting team. In this role, you will support prospective renters applying for the lease guarantor program at MRI Insurent by reviewing documentation, providing timely and accurate status updates, assisting applicants through the verification and underwriting process, and ensuring compliance while delivering an exceptional customer experience.

Responsibilities

• Review and analyze consumer credit reports to assess creditworthiness and identify potential underwriting risks.
• Respond promptly and accurately to consumer inquiries through approved communication channels, providing clear and professional status updates.
• Escalate issues or concerns to leadership when necessary.
• Collect, review, and verify consumer-provided documents such as financial statements, proof of income, and identification.
• Perform preliminary underwriting reviews following established policies and guidelines.
• Communicate underwriting decisions, next steps, and requests for additional information clearly and professionally.
• Accurately document all consumer interactions and updates in the system of record.
• Escalate complex or high-risk cases to senior underwriters as needed.
• Maintain compliance with company policies, underwriting guidelines, and regulatory requirements.
• Collaborate with underwriting, operations, and customer support teams to ensure a seamless consumer experience.

Benefits

• Career growth opportunities in a diverse and supportive work environment.
• Competitive Salary Package
• Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)
• Hybrid Working Arrangement (2 days WFH)
• HMO coverage with free dependent upon hire
• Free 24/7 access to our office gyms (Ortigas and Makati)
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)

About Us

From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!

Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.

We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.

At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.

Amazing growth requires amazing employees. Are you up to the challenge?

MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.

We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!