Consultant I

SPS Commerce; Philippines; Remote; PHP 971,000 - 1,457,000; Full time

Job summary

SPS Commerce is a leading cloud-based provider of supply chain management solutions, offering a remote role in the Philippines as a Consultant I. You will work with a team to develop standardized solutions for customers and manage issues arising from change events during implementation projects.

The role emphasizes client consultation, problem isolation and resolution, and timely communication of project progress while supporting escalated events when needed.

Qualifications

• Bachelor's Degree with 2 years of related experience; or an advanced degree without experience; or equivalent experience.
• Excellent communication skills
• Strong analytical, problem solving and troubleshooting skills.

Responsibilities

• Install, upgrade, test, and configure systems as part of completing implementation project.
• Consult with clients to analyze and verify operational needs, and to understand clients' business objectives and goals
• Inform customer and other stakeholders of project progress
• Perform post-sale initial technical implementation of technology products
• Conduct tasks and assignments as directed
• Work under moderate supervision with some latitude for independent judgment
• Track progress of Implementation project(s). Ensure deadlines are met and scheduling issues resolved

Skills

Communication skills

Analytical thinking

Troubleshooting

Education

Bachelor's degree or higher

Job description

Description

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain!

Description

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain!

Position Summary

Job Summary: The Consultant I works among a team of professionals responsible for developing standardized solutions for our customers. This role will research, isolate, diagnose, resolve and follow-up on problems for customer change events. When necessary, the Consultant I will also manage escalated events as appropriate.

Essential Responsibilities / Duties

• Install, upgrade, test, and configure systems as part of completing implementation project.
• Consult with clients to analyze and verify operational needs, and to understand clients' business objectives and goals
• Inform customer and other stakeholders of project progress
• Perform post-sale initial technical implementation of technology products
• Conduct tasks and assignments as directed
• Work under moderate supervision with some latitude for independent judgment
• Track progress of Implementation project(s). Ensure deadlines are met and scheduling issues resolved

Minimum Requirements

• Bachelor's Degree with 2 years of related experience; or an advanced degree without experience; or equivalent experience.
• Excellent communication skills
• Strong analytical, problem solving and troubleshooting skills.

Preferred Experience

• Excellent organizational skills and ability to manage multiple projects concurrently
• Ability to apply, test, and re-configure data rules to produce desired results
• A balanced mix of skills: driver and facilitator, tactical leader and doer

Location

This role follows a remote set up in the Philippines.

What We Offer

At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The salary range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more.

The annual salary range for this role is: PHP 971,400.00 - PHP 1,457,100.00. The actual salary offered will be determined based on the factors listed above and may fall anywhere within the range.

SPS Commerce offers a comprehensive benefits package designed to support employees' health, well-being, and financial security. Benefits are country-specific and aligned with local laws and market practices.

Commitment To Our Employees

At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.

We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.