Functional Consultant

Baldpuppies; Naga; On-site; PHP 420,000 - 660,000; Full time

Benefits offered by this job

Attractive salary package

12 training days per year

Sport activities covered

Job summary

A software solutions company is seeking a Functional Consultant in Naga, Philippines, to assist clients in utilizing software effectively. Candidates must possess strong analytical and problem-solving skills, along with a background in business. Responsibilities include configuring software, providing functional support, and ensuring customer satisfaction. This full-time position offers a competitive salary and a collaborative team environment, focusing on real responsibilities and autonomy.

Qualifications

• Graduate of any business-related course such as Business Administration, Management, or Information Systems.
• Strong analytical and problem-solving skills.
• Good communication and interpersonal skills.

Responsibilities

• Assist clients in understanding and using the software based on their business needs.
• Gather, analyze, and document client requirements.
• Conduct system demonstrations, user training, and functional walkthroughs.
• Conduct system demonstrations, user training, and functional walkthroughs.
• Provide functional support during implementation, testing, and post-deployment.
• Coordinate with technical teams for system issues, enhancements, and customizations.
• Perform user acceptance testing (UAT) and validate system functionality.
• Prepare functional documentation, user guides, and process flows.
• Ensure timely resolution of client concerns and issues.
• Maintain strong client relationships and ensure customer satisfaction.

Skills

Analytical skills

Problem-solving skills

Communication skills

Interpersonal skills

Business process understanding

Education

Graduation in Business Administration or related

Job description

The Functional Consultant is responsible for assisting clients in effectively using the company’s software solutions. This role focuses on understanding client business processes, configuring the system based on their requirements, and providing functional support to ensure successful implementation and continuous system adoption.

Customer Relationship

Personal Evolution

Autonomy

Administrative Work

Technical Expertise

Responsibilities

• Assist clients in understanding and using the software based on their business needs
• Gather, analyze, and document client requirements
• Configure the software to align with client processes and operational requirements
• Conduct system demonstrations, user training, and functional walkthroughs
• Provide functional support during implementation, testing, and post-deployment
• Coordinate with technical teams for system issues, enhancements, and customizations
• Perform user acceptance testing (UAT) and validate system functionality
• Prepare functional documentation, user guides, and process flows
• Ensure timely resolution of client concerns and issues
• Maintain strong client relationships and ensure customer satisfaction

Qualifications

• Graduate of any business-related course (e.g., Business Administration, Management, Accounting, Information Systems, or equivalent)
• Strong analytical and problem‑solving skills
• Good communication and interpersonal skills
• Ability to understand business processes and translate them into system configurations
• Willingness to learn new software and technologies
• Experience in ERP, CRM, or business software implementation is an advantage but not required

Requirements

• Certificate of Employment from previous employer (if applicable)
• Police Clearance
• NBI Clearance
• Birth Certificate
• Medical Certificate
• Transcript of Records
• Picture with white background (1x1)
• Government IDs/Number (SSS, PagIbig, Philhealth and TIN)

What's great in the job?

• Great team of smart people, in a friendly and open culture
• No dumb managers, no stupid tools to use, no rigid working hours
• No waste of time in enterprise processes, real responsibilities and autonomy
• Expand your knowledge of various business industries
• Create content that will help our users on a daily basis
• Real responsibilities and challenges in a fast evolving company

Each employee has a chance to see the impact of his work. You can make a real contribution to the success of the company. Several activities are often organized all over the year, such as weekly sports sessions, team building events, monthly drinks, and much more

A full-time position. Attractive salary package.

Trainings

12 days / year, including 6 of your choice.

Sport Activity

Play any sport with colleagues, the bill is covered.