Concentrix Moa Hiring Experienced Agents For Chat And Voice Roles

Concentrix Philippines; Pasay; On-site; PHP 335,000 - 435,000; Full time

Benefits offered by this job

HMO coverage

Paid leaves & time-off

OT premium pay & incentives

Career advancement & internal promos

Paid training & upskilling

Employee engagement activities

Job summary

Concentrix MOA Pasay is hiring experienced Customer Service Associates for blended (chat & voice), chat support, and voice accounts. Ideal for applicants with at least 6 months International BPO experience. Salary package up to ₱39,000 with OT premium and incentives.

Join a global BPO company located in MOA Pasay, offering growth, training, and opportunities to advance within multiple accounts. Onsite work required at MOA, Pasay City, with strong English skills and customer service focus.

Qualifications

• At least 6 months International BPO experience.
• Senior High School Graduate (K-12).
• High School Graduate (Old Curriculum).
• College Graduate or Undergraduate welcome.
• Strong English communication and comprehension skills.
• Willing to work onsite in MOA, Pasay City.

Responsibilities

• Handle customer inquiries via chat, email, and/or voice depending on account assignment.
• Provide accurate resolutions and excellent customer experience.
• Navigate multiple systems to document interactions efficiently.
• Meet quality, productivity, and customer satisfaction targets.

Skills

English communication

Education

Senior High School (K-12)

High School (Old Curriculum)

College Graduate or Undergraduate welcome

Job description

Concentrix MOA Pasay Is Hiring Experienced BPO Agents!
Blended Accounts | Chat Support | Voice Accounts | Premium Pay

Take your BPO career to the next level with Concentrix MOA Pasay! We are actively hiring Customer Service Associates for Blended (Chat & Voice), Chat Support, and Voice Accounts—ideal for applicants with at least 6 months International BPO experience.

Enjoy premium compensation, strong incentives, and a workplace located in one of the most accessible and lifestyle-friendly areas in Metro Manila.

Why Apply at Concentrix MOA Pasay?

• Salary package up to ₱39,000 (for qualified & experienced agents)
• Blended, Chat Support, and Voice accounts available
• OT premium & performance incentives
• Stable, long-term accounts
• Open to SHS Graduates, HS Graduates (Old Curriculum), and College Graduates/Undergraduates
• Career growth in a global BPO company

Job Description

• As a Customer Service Associate, you will:
• Handle customer inquiries via chat, email, and/or voice depending on account assignment
• Provide accurate resolutions and excellent customer experience
• Navigate multiple systems to document interactions efficiently
• Meet quality, productivity, and customer satisfaction targets

Basic Qualifications

• At least 6 months International BPO experience (required)
• Senior High School Graduate (K-12)
• High School Graduate (Old Curriculum)
• College Graduate or Undergraduate welcome
• Strong English communication and comprehension skills
• Willing to work onsite in MOA, Pasay City

Company Perks & Benefits

• HMO coverage (with dependent eligibility, depending on tenure)
• Paid leaves & time-off benefits
• OT premium pay & account incentivesCareer advancement & internal promotions
• Paid training and continuous upskilling
• Employee engagement activities and rewards

Prime Location Highlight – MOA, Pasay

• Located near SM Mall of Asia (MOA Complex)
• Surrounded by restaurants, cafés, banks, gyms, and convenience stores
• Easy commute from Pasay, Parañaque, Makati, Manila, Las Piñas, and Cavite
• Highly accessible via EDSA, Roxas Boulevard, buses, jeeps, and UV Express routes

Perfect for agents who want shorter travel time, great dining options, and a vibrant after-shift lifestyle.

Important Notes

• Final salary package depends on skills, experience, and account assignment
• Account availability (Blended, Chat, or Voice) may vary