Computer Attendant

Urban Gamers Cafe; Davao del Sur; On-site; PHP 279,000 - 390,600; Full time

Job summary

A local gaming cafe in Davao del Sur is seeking a skilled technician responsible for system monitoring, user support, and maintaining inventory. The ideal candidate should have a strong grasp of computer hardware and software, capable of troubleshooting issues efficiently while providing excellent user support. Good communication skills are essential for documenting and assisting users effectively.

Qualifications

• Proficiency in computer hardware and software operations.
• Ability to troubleshoot and resolve technical issues efficiently.
• Strong communication skills for user assistance.

Responsibilities

• Regularly monitor the computer systems and networks.
• Provide technical assistance to staff and users.
• Maintain an inventory of hardware and software resources.

Skills

System Monitoring

User Support

Technical Knowledge

Problem-Solving Skills

Communication Skills

Job description

Job Description

• System Monitoring & Maintenance: Regularly monitor the computer systems and networks to ensure optimal performance; troubleshoot and resolve hardware/software issues promptly.
• User Support: Provide technical assistance to staff and users, including setting up workstations, managing user accounts, and guiding them through system usage.
• Inventory Management & Updates: Maintain an inventory of all hardware and software resources, ensuring systems are up-to-date with necessary patches, updates, and backups.
• Technical Knowledge: Proficiency in computer hardware, software, operating systems (Windows, Mac, Linux), and troubleshooting techniques.
• Problem-Solving Skills: Ability to diagnose and resolve technical issues efficiently, with attention to detail and a customer-focused attitude.
• Communication Skills: Strong verbal and written communication skills to assist users effectively and document issues, resolutions, and system configurations.