Compassionate Medical Front Desk Specialist

We Hope Medical Group; Mamburao; On-site; PHP 167,000 - 279,000; Full time

Job summary

We Hope Medical Group in PRIME CARE MAMBURAO is seeking a dedicated Medical Receptionist to join our chemotherapy center. This full-time role places you at the first point of contact for patients, visitors, and healthcare professionals, ensuring a welcoming and efficient environment and seamless administrative operations.

The ideal candidate is a college graduate with experience in medical reception, fluent in English and Filipino, strong organizational skills, and a willingness to learn new

Qualifications

• College graduate (Any course).
• Experience as a receptionist or in a medical/healthcare admin role.
• Proficiency with medical management software and office systems.
• Excellent English and Filipino communication (verbal & written).
• Strong organizational and time management abilities.

Responsibilities

• Greet patients and visitors with professionalism and compassion.
• Manage patient check-in/check-out, verify insurance, collect docs.
• Schedule and coordinate appointments using medical management systems.
• Answer phone inquiries and route calls as needed.
• Maintain confidential patient records per regulations.
• Process patient payments and address billing queries.
• Keep reception area clean, organized and professional.
• Perform general admin tasks: filing, data entry, correspondence.
• Inform patients about services, treatments, and facility procedures.
• Coordinate with clinical and admin staff for smooth operations.
• Manage waiting areas for patient comfort and satisfaction.

Skills

Verbal & written communication

Organizational skills

Time management

Customer service

Empathetic demeanor

Education

College degree (Any course)

Tools

Medical management software

Microsoft Office

Data management systems

Job description

We Hope Medical Group in PRIME CARE MAMBURAO is seeking a dedicated Medical Receptionist to join our chemotherapy center. This full-time role places you at the first point of contact for patients, visitors, and healthcare professionals, ensuring a welcoming and efficient environment and seamless administrative operations.

The ideal candidate is a college graduate with experience in medical reception, fluent in English and Filipino, strong organizational skills, and a willingness to learn new