Commvault Backup Administration

Accenture PLC; Mandaluyong; On-site; PHP 420,000 - 640,000; Full time

Job summary

Accenture Manila is seeking a Technology Support Engineer to resolve incidents and problems across multiple business system components to maintain operational stability. The role includes managing change requests (RFCs) and updating documentation to enhance troubleshooting processes.

Collaboration with vendors and service management teams is essential for effective issue analysis and solution delivery. The position emphasizes SME development, independent work, and participation in team

Qualifications

• Expert in Commvault Backup Administration with strong troubleshooting skills.
• Experience with backup infrastructure monitoring and data integrity.
• Familiarity with automation and scripting to optimize backup operations.

Responsibilities

• Resolve incidents and problems across multiple system components.
• Create and implement RFCs and update knowledge base articles.
• Collaborate with vendors and service management teams for issue resolution.

Skills

Commvault Backup Administration

VMware Cloud Administration

AWS Administration

Terraform

Backup & Recovery Best Practices

Automation Scripting

Education

Nutanix experience

Tools

Commvault

VMware

AWS

Terraform

Job description

Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution.

#LI-PH

Summary

As a Technology Support Engineer, a typical day involves addressing and resolving incidents and problems that affect various business system components to maintain smooth and stable operations. The role includes managing change requests and updating documentation to enhance troubleshooting processes. Collaboration with vendors and service management teams is essential to analyze issues and implement effective solutions, ensuring continuous system reliability and performance.

Roles & Responsibilities

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Assist in the documentation and updating of operational procedures to improve team efficiency.
• Engage in continuous learning to stay updated with emerging technologies relevant to the role.
• Support cross-functional teams by sharing knowledge and best practices to enhance overall service delivery.

Professional & Technical Skills

• Required Skill: Expert proficiency in Commvault Backup Administration.
• Additional Good To Have Skills: Experience with VMWare Cloud Administration, AWS Administration, Terraform (Software).
• Strong understanding of backup and recovery processes and best practices.
• Experience in monitoring and maintaining backup infrastructure to ensure data integrity and availability.
• Ability to troubleshoot complex backup and restore issues across diverse environments.
• Familiarity with automation and scripting to optimize backup operations and reporting.

Additional Information

• The candidate should have minimum 2 years of experience in Commvault Backup Administration.
• This position is based at our Manila office.
• Education: with Nutanix experience.
• Minimum 2 year(s) of experience is required

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

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