COMMUNITY MANAGER

Cheil Philippines; Taguig; On-site; PHP 279,000 - 502,000; Full time

Job summary

Cheil Philippines is seeking a skilled Social Media Specialist to manage content across platforms, develop engaging posts, and coordinate with multiple teams to ensure on‑brand execution. You will craft captions, monitor trends, and support campaigns with short‑form video expertise.

The role requires delivering timely posts, collaborating with creative and production teams, and maintaining high content quality for campaigns with various business units.

Qualifications

• Bachelor's degree in Marketing, Advertising, Mass Communication, or a related field.
• 1–3 years of relevant experience in social media, digital marketing, or community management.
• Strong analytical, planning, and organizational skills.
• Excellent communication and presentation skills.
• Strong problem-solving and multitasking abilities.

Responsibilities

• Coordinate with Social Media Strategist and Account Manager to publish content on schedule.
• Manage the social media content calendar across business units.
• Develop FAQs and response guides for social media inquiries.
• Respond to customer comments and private messages timely and professionally.
• Prepare test/demo links for internal/client approval before content goes live.
• Coordinate with Media Team to support links with media campaigns.
• Create engaging, relevant content for social platforms.
• Write captions and social copy for posts.
• Collaborate with Creative Team to align with campaign direction.
• Work with Digital Content Production Team on visuals and edits.
• Monitor trends and propose ideas for campaigns.
• Demonstrate knowledge of short-form video platforms: TikTok, Instagram Reels, YouTube Shorts.

Skills

Social media management

Content creation

Copywriting

Campaign coordination

Analytics & planning

Organizational skills

Communication & presentation

Multitasking

Education

Bachelor's degree in Marketing/Advertising/Mass Communication

Job description

• Coordinate with the Social Media Strategist and Social Media Account Manager to ensure all content is published accurately and on schedule.
• Manage the social media content calendar, including always-on content and paid campaign materials across different business units.
• Develop FAQs and response guides for social media inquiries.
• Respond to customer comments and private messages in a timely and professional manner.
• Prepare and provide test/demo links for internal and client approval before content goes live.
• Coordinate with the Media Team to ensure links are properly supported by media campaigns.

Content Creation

• Create engaging, relevant, and creative content for social media platforms.
• Write captions, social copy, and other content required for social media posts.
• Collaborate with the Creative Team to ensure content aligns with the campaign's creative direction.
• Work closely with the Digital Content Production Team to align on visual execution, animations, edits, and overall content quality.
• Monitor social media trends and recommend creative ideas and digital executions for campaigns.
• Demonstrate strong knowledge and hands-on experience with short-form video platforms such as TikTok, Instagram Reels, and YouTube Shorts.

Qualifications

• Bachelor's degree in Marketing, Advertising, Mass Communication, or a related field.
• At least 1–3 years of relevant experience in social media, digital marketing, or community management.
• Strong analytical, planning, and organizational skills.
• Excellent communication and presentation skills.
• Strong problem-solving and multitasking abilities.