Community Ambassador

TaskUs Outsourcing Philippines, Inc.; Bacoor; On-site; PHP 180,000 - 300,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits

Internal mobility & growth

Job summary

TaskUs Outsourcing Philippines, Inc. is seeking a Community Ambassador to be the first point of contact and provide administrative support across the organization.

You will manage the flow of people, ensuring engaging experiences for applicants and executives, while handling billing, logistics, and office supplies with accuracy and urgency. You will work on-site from Monday to Friday with flexible shifts, needing excellent communication, organization, and writing skills.

Qualifications

• Sociable multitasker with professional demeanor.
• Excellent written & verbal communication skills.
• Highly organized, creative and proficient in writing.
• College level or Bachelor’s Degree in related fields.

Responsibilities

• Be the first point of contact for TaskUs and provide administrative support across the organization.
• Manage the flow of people through the office to ensure engaging experiences for applicants, clients, and executives.
• Maintain administrative work such as billing validations, shuttle & logistics, assets & office supplies management.
• Complete daily/weekly/monthly/annual reports to track supplies, deliveries, inventory and validation.

Skills

Multitasking

Written communication

Verbal communication

Organization

Customer service

Microsoft Office

Google Suite

Canva

Photoshop

Education

Bachelor’s Degree in Business Administration

Communications

Hospitality Management

Tools

Microsoft Office

Google Suite

Canva

Photoshop

Job description

About TaskUs

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer

• competitive industry salaries and comprehensive benefits packages.
• internal mobility and professional growth at all stages of an employee’s career within TaskUs.

So what does a Community Ambassador really do?

• Think of yourself as someone who can be the next Face of TaskUs ensuring that everyone you encounter will have a good lasting impression.
• A Community Ambassador must exude energy, friendliness, intelligence, creativity and collaboration, so not everyone can qualify for this role.
• We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch.
• So come on, now we need your full concentration because it’s time to imagine what it’s like being a Community Ambassador.
• As a Community Ambassador, you will: Be the first point of contact for TaskUs and will provide administrative support across the organization.
• Handle the flow of people through the business and ensure that all applicant engagement, reception management, client & executives experiences are ridiculously flawless, fun & exciting.
• Regulate to maintain administrative work such as : billing validations, shuttle & logistics, executive and client management, assets & office supplies management.
• All responsibilities are to be completed accurately and delivered with a high quality sense of urgency.
• You will be working daily with different team departments to ensure that anticipation of applicants are aligned with each other to provide the best customer service experience.
• Assist and help in making sure that all business related policies and procedures are understood and followed as enforced by the leaders.
• Maintain excellent relationship building with vendors and internal customers for departmental discussions and actions.
• In charge of daily/weekly/monthly/annual reports to track office supplies requisition, delivery, retrievals, inventory, consumption and validation.
• Make sure that all reports are justified.

Requirements

• A sociable multitasker with class & style.
• Must have excellent written & verbal communication skills.
• Must be highly organized, creative and proficient in writing.
• With educational background of College Level or Bachelor’s Degree preferably related to Business Administration, Communications & Hospitality Management.
• We need someone who can commit to work on site from Monday to Friday with flexible working shift schedules.
• Approachable, patient, and flexible.
• With knowledge of Microsoft Office and understanding of Google Suite and Creative applications such as Canva or Photoshop and the likes would be a plus.

About TaskUs

TaskUs is a leading provider of outsourced digital services and next-generation customer experience to the world’s most innovative companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ride-sharing, Technology, FinTech and HealthTech. As of March 31, 2023, TaskUs had a worldwide headcount of approximately 47,700 people across 27 locations in 13 countries, including the United States, the Philippines and India. In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics and circumstances. Inclusive and equitable practices is our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodation in any part of the hiring process, please let us know.