Communication Specialist

Optum, a UnitedHealth Group Company; Makati; On-site; PHP 600,000 - 900,000; Full time

Job summary

Optum is seeking a Communications Specialist to craft internal communications that align with business objectives and boost employee engagement across channels. You will translate complex information into clear, actionable messages and partner with HR, marketing, and leadership.

The role requires storytelling, project management, and strong writing skills, with hands-on experience managing Viva Engage and SharePoint content and analytics to drive continuous improvement.

Qualifications

• 4+ years in corporate or internal communications.
• Experience with Viva Engage and SharePoint.
• Strong writing, editing, and storytelling skills.
• Ability to analyze data and translate insights into messages.

Responsibilities

• Plan and execute internal communications across newsletters, campaigns, and site-wide messages.
• Manage content on Viva Engage and SharePoint to drive engagement.
• Partner with HR, marketing, leadership, and design teams.
• Analyze metrics and feedback to identify gaps and improvements.
• Maintain brand voice, messaging standards, and tone across channels.
• Manage communication calendars and delivery timelines.

Skills

Storytelling

Project management

Stakeholder management

Copywriting

Editing

Analytics

Interpersonal skills

Tools

Viva Engage

SharePoint

MS Office

Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Position Summary

We are seeking a highly skilled Communications Specialist to execute communication strategies that support business objectives, strengthen employee engagement, and ensure consistent messaging across multiple channels. This role combines strategic thinking, content creation, data analysis, and stakeholder management to deliver impactful internal communications across a dynamic and fast-paced organization.

The ideal candidate is an exceptional storyteller, an organized project manager, and a collaborative partner who can translate complex information into clear, engaging, and actionable communications.

Primary Responsibilities:

• Plan, develop, and execute internal communications, including newsletters, campaigns, announcements, and site-wide communications
• Manage and curate content on internal communication platforms such as Viva Engage and SharePoint to drive employee engagement and knowledge sharing
• Partner with HR, marketing, leadership, and design teams to ensure communications align with business goals and strategic priorities
• Analyze communication metrics and stakeholder feedback to identify gaps and opportunities for improvement
• Develop recommendations and communication solutions based on data insights
• Manage communication calendars, timelines, and deliverables to ensure timely execution
• Maintain brand consistency, messaging standards, and tone across communication channels
• Create and support scalable communication frameworks, templates, and best practices
• Build solid relationships with stakeholders and serve as a trusted communication partner
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• 4+ years of experience in corporate communications, internal communications, business communications, or a related field
• Experience managing content and engagement on Viva Engage and SharePoint
• Demonstrated experience managing multiple projects, priorities, and stakeholders simultaneously
• Proven solid writing, editing, and storytelling skills with the ability to simplify complex information for diverse audiences
• Proven solid analytical skills with the ability to leverage data to improve communication effectiveness
• Proven excellent interpersonal, collaboration, and stakeholder management skills

Preferred Qualifications:

• Experience with content management systems and communication or design tools
• Experience working in a matrixed or global organization
• Proficiency in Microsoft Office Suite, including Word, PowerPoint, and Excel

Why Join Optum?

At Optum, you'll be part of a high-performing team dedicated to improving lives and advancing health care through innovation, collaboration, and technology. We invest in our people by offering career development opportunities, comprehensive benefits and a culture where inclusion and belonging are valued.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Optum is a drug-free workplace. © 2026 Optum Global Solutions (Philippines) Inc. All rights reserved.