Daily Commissary Operations
- Execute, monitor, and control daily commissary production in accordance with approved recipes, production schedules, SOPs, and yield standards.
- Ensure strict compliance with batch accuracy, portioning, production sequencing, and timelines.
- Exercise authority to stop, delay, or reject production batches that do not meet approved quality, food safety, or process standards, with immediate reporting to the Commissary Manager.
- Identify production inefficiencies, deviations, or risks and implement or recommend corrective actions.
- Support stable, scalable, and disciplined commissary operations across all supported brands.
Quality Assurance & Food Safety Compliance
- Enforce daily compliance with food safety standards, sanitation protocols, and quality control procedures.
- Conduct in-process checks, finished product inspections, and retention sampling.
- Monitor and verify temperature controls, sanitation schedules, allergen controls, and traceability documentation.
- Act as first‑level enforcement of quality and food safety standards within the commissary.
- Support internal audits, external inspections, and regulatory compliance requirements.
- While Quality Assurance defines standards and audit protocols, this role is responsible for daily execution and enforcement.
Cost, Yield & Efficiency Management
- Monitor production yields, wastage, and variances against approved BOMs and cost standards.
- Coordinate with Finance, Inventory, and Warehouse teams to validate consumption reports, variance analysis, and cost data.
- Accountable for identifying recurring yield and cost variances and recommending corrective actions for management approval.
- Support initiatives that improve efficiency while protecting product quality and food safety.
Cross-Department & Store Opening Coordination
- Coordinate with Operations on production volume requirements, forecasts, and special orders.
- Work closely with Purchasing and Warehouse to ensure raw material availability, substitutions, and inventory readiness.
- Coordinate with Operations and Store Opening Teams to ensure commissary readiness for new store launches, menu rollouts, and capacity planning.
- Track commissary readiness indicators, including product availability, production capacity, quality sign‑off, and delivery timelines.
- No store opening, soft opening, or commercial launch shall proceed without commissary readiness confirmation for product availability, quality, and capacity.
Documentation, Reporting & System Compliance
- Maintain complete, accurate, and audit‑ready production records, batch logs, temperature logs, sanitation records, and traceability documentation.
- Ensure commissary SOPs, work instructions, and checklists are properly implemented and followed.
- Prepare and submit production, compliance, and variance reports to the Commissary Manager.
- Ensure documentation gaps or non‑compliance issues are escalated within the same working day.
Escalation, Risk Management & Accountability
- Escalate critical production, quality, food safety, or readiness risks to the Commissary Manager and relevant departments within the same working day.
- Support investigations of production incidents, quality deviations, or safety breaches and recommend corrective actions.
- Exercise professional judgment within approved policies and elevate decisions beyond authority limits to management.
- Protect RFCI and its brands by acting immediately on issues that pose operational, legal, or reputational risk.
Technical Support & Continuous Improvement
- Provide hands‑on technical guidance to production staff on approved procedures, quality standards, and best practices.
- Assist in controlled trials, process improvements, and new or revised product rollouts.
- Act as a subject‑matter resource for assigned product categories and commissary processes.
- Support continuous improvement initiatives that enhance efficiency, consistency, and scalability.