Commercial Excellence Manager - Global Pharma

Michael Page; Metro Manila; On-site; PHP 1,800,000 - 3,000,000; Full time

Job summary

Michael Page is recruiting a Senior Commercial Excellence Leader in Metro Manila to drive transformation across sales effectiveness and engagement with HCPs. You will shape strategies, oversee KPI-driven performance, and lead a cross-functional team in a fast-paced pharma environment.

The role demands senior leadership, strong analytics, and CRM/SFA implementation experience to deliver data-driven commercial outcomes and growth.

Qualifications

• Bachelor's degree in Business, Marketing, Life Sciences, Pharmacy, or related.
• Significant experience in Commercial Excellence, Sales Force Effectiveness, Sales Operations, or related roles within pharma/healthcare.
• Proven people management experience leading high-performing teams.
• Experience leading CRM or sales force automation implementations (prefer Salesforce).
• Strong understanding of pharmaceutical sales structures and customer engagement models.

Responsibilities

• Lead commercial transformation and sales effectiveness initiatives.
• Develop and execute commercial excellence strategies, frameworks, and processes.
• Lead sales force effectiveness initiatives: territory alignment, KPI management, performance tracking, field force optimization.
• Design, analyse, and manage sales incentive programmes to drive outcomes.
• Deliver insights through sales analytics, dashboards, and performance reporting for data-driven decisions.
• Lead CRM/commercial system implementations, including Salesforce.
• Drive digital and omnichannel transformation to strengthen HCP engagement.
• Develop commercial capabilities through training, coaching, and certifications.
• Lead and develop the Commercial Excellence team with cross-functional partnerships.

Skills

Sales strategy

Commercial excellence

Leadership

CRM/SFA (Salesforce)

Analytics & BI

Stakeholder management

Education

Bachelor's degree in Business/Marketing/Life Sciences/Pharmacy

Tools

Salesforce

Job description

• Lead commercial transformation and sales effectiveness initiatives.
• Leadership role to drive business growth and optimise sales strategies.

About Our Client

Join a well‑established pharmaceutical organization.

Job Description

• Develop and execute commercial excellence strategies, frameworks, and processes to enhance sales productivity, customer engagement, and business performance.
• Lead sales force effectiveness initiatives, including territory alignment, KPI management, performance tracking, and field force optimisation.
• Design, analyse, and manage sales incentive programmes to drive commercial outcomes and reinforce desired sales behaviours.
• Deliver actionable insights through sales analytics, business reviews, dashboards, and performance reporting to support data-driven decision-making.
• Lead the implementation and continuous improvement of CRM and commercial systems, including sales force automation platforms such as Salesforce.
• Drive digital and omnichannel transformation initiatives to strengthen healthcare professional (HCP) engagement and improve commercial execution.
• Develop commercial capabilities through sales training, product knowledge programmes, coaching initiatives, and field force certification activities.
• Lead and develop the Commercial Excellence team while partnering closely with Sales, Marketing, Finance, Medical Affairs, Market Access, and region

The Successful Applicant

• Bachelor's degree in Business, Marketing, Life Sciences, Pharmacy, or a related discipline.
• Significant experience in Commercial Excellence, Sales Force Effectiveness, Sales Operations, Business Analytics, or related commercial roles within the pharmaceutical, healthcare, or life sciences industry.
• Proven people management experience with the ability to lead and develop high-performing teams.
• Strong expertise in sales incentive design, performance management, and commercial analytics.
• Experience leading CRM or sales force automation implementations, preferably Salesforce or similar platforms.
• Strong understanding of pharmaceutical sales structures, field force operations, and customer engagement models.
• Advanced analytical skills with experience using reporting, dashboarding, and business intelligence tools.
• Excellent stakeholder management and communication skills, with the ability to influence senior leaders and cross-functional teams.
• Demonstrated ability to balance strategic thinking with hands‑on execution.
• Strong project management and organisational skills within a fast‑paced environment.

What's on Offer

• Opportunity to lead commercial excellence transformation within a growing pharmaceutical business.
• High visibility role partnering with senior leadership and regional stakeholders.
• Exposure to digital innovation, CRM transformation, and advanced analytics initiatives.
• People leadership responsibility with the opportunity to build team capability and organisational impact.
• Collaborative, performance‑driven culture focused on continuous improvement and professional development.