Commercial Excellence Manager

Zoetis; Taguig; On-site; PHP 1,800,000 - 2,500,000; Full time

Job summary

Zoetis Philippines seeks a Commercial Excellence Manager to drive sales execution and derive market insights from data to inform strategy and field activities. You will ensure KPI programs are understood and used across the field force, supporting CRM platforms and data systems.

You will guide coaching and performance initiatives and collaborate with leadership to translate strategy into actionable plans. You will lead data and digital adoption programs, work with cross-functional teams, and

Qualifications

• Strong sales and marketing management experience in multiple roles over at least 5 years.
• Demonstrated leadership including change management, influence, and execution effectiveness.
• High competency in data and digital management.
• Effective written and oral communication.
• Experience in strategy development and execution planning.
• People management skills with focus on performance and development.
• Resilience and adaptability to change.

Responsibilities

• Drive best-in-class sales execution and market data insights from leadership to field force.
• Promote KPI practices and ensure adoption by all field force colleagues.
• Oversee use of Touchpoint, Azure, Local Dashboard, NGSE, DMS and support system training.
• Develop and evolve data/digital programs with CRM teams.
• Lead Field Force Effectiveness KPIs and related coaching priorities.
• Partner with General Manager and Business Unit Heads to translate strategy into action.
• Foster cross-functional collaboration and align field coaching with standards.

Skills

Sales & Marketing Management

Leadership

Data & Digital Management

Communication Skills

Strategy Development

People Management

Resilience

Job description

Role Description

The Commercial Excellence Manager drives best-in-class sales execution and market data driven insights for Zoetis Philippines. They work with the leadership team right through to the field force, to ensure that everything from strategy to activity supports the provision of business strategy. The person in role ensures that KPI and associated practises are fully understood, bought into, and utilised by all field force colleagues. They promote the use of the global and local fieldforce and Data Analytics system i.e. Touchpoint, Azure, Local Dashboard, NGSE, DMS, ensure its use and support colleagues to understand the functionality and requirements of the system. They drive the continued development of the system in conjunction with the CRM global/ Cluster team. The Head of Commercial Effectiveness is a member of the Leadership team. They contribute to the forging of the Commercial strategy and they drive the achievement of the team’s strategic goals. They demonstrate leadership behaviours of coaching, mentoring, setting expectations and defining roles. Along with their direct reports, they manage the compliance and execution of the Sales Target setting process, Sales Incentive process and program set up, Territory Alignment and segmentation process and Field Force Effectiveness KPIs. Strategy & Planning Partners with the General Manager and Business Unit Heads to develop the overall company business strategy and then translates this to an executable plan encompassing Field Force Effectiveness and Marketing Excellence. Develops deep understanding of the Commercial business and identifies opportunities to pursue aligned with the company’s overall business strategy. Drives the development and adoption of FFE processes and KPIs. Deep dives into market data and immerses in field work to generate insights that inform Commercial Excellence strategies. Field Coaching Develops the Field Coaching priorities and execution plan in partnership with the Business Unit Heads and L&D Manager. Champions the disciplined execution of Field Coaching priorities aligned with established standards and KPIs. Role models coaching the coach approach with regular field work with Field Force and Sales Managers. Ensures all Field Coaching certification programs are implemented in a timely and effective manner. Data and Digital Management Works with above-country subject-matter experts in establishing best-in-class data and digital practices for the local team. Champions the implementation and successful adoption of globally-developed data and digital programs such NGSE, Azure, Hybris, etc. Ensures the seamless provision of data and digital support to the Commercial Team with emphasis on timely and accurate reports. Drives the company’s data and digital adoption programs to maximize informed decision making by the Commercial Team. Relationships Develops strong connections with cross-functional teams, within and above-country, to facilitate support for the Commercial Excellence agenda. Demonstrates leadership role across the Commercial organization to maximize influence and impact. Represents the Philippines Commercial Excellence agenda across the business both globally and locally.

Qualifications and requirements

• Strong sales and marketing management experience, demonstrated in various management roles over at least a 5 year period.
• Clearly demonstrated leadership capabilities including change management, influencing and impact, and execution effectiveness.
• High competency in data and digital management.
• Impactful communications, both written and oral.
• Established experience in strategy development and execution planning.
• Demonstrated people management skills, particularly on performance management and individual development.
• High resilience and adaptability to change.

Full time Regular Colleague

Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Notice: Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com, please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications.

Join Zoetis - and build your career with a global animal health company dedicated to supporting its customers and their businesses.

Why Zoetis

Zoetis has more than 60 years of experience in delivering innovative, high-quality products and services that benefit our customers.

Zoetis work environment

At Zoetis, we take pride in a collaborative spirit and high-performing environment where every colleague is given room to learn and grow.

Your opportunities at Zoetis

We invest in our people and offer diverse and exciting opportunities to make a difference in a growing global industry while shaping the future of animal health.

Results that matter

Our colleagues make an impact by working hand-in-hand with those who raise and care for animals to better understand and address the unique real-world challenges they face.