Commercial Effectiveness Manager

Novo Nordisk; Metro Manila; On-site; PHP 1,800,000 - 3,000,000; Full time

Job summary

Novo Nordisk Philippines seeks a Commercial Effectiveness Manager to turn strategy into execution by ensuring our field teams have the right customers, priorities, tools, insights, and incentives to succeed. You will lead initiatives across sales force effectiveness, performance management, CRM, and analytics, helping Novo Nordisk make better decisions and execute with greater precision in the market.

We are looking for a data-driven strategist who can translate complex insights into actionable

Qualifications

• Bachelor's degree in a related field; MBA an advantage.
• 3+ years' experience in Commercial Effectiveness, Sales Ops, or related roles in pharma/healthcare/consulting.
• Experience in customer segmentation, targeting, territory alignment, and sales performance metrics.
• Strong analytical skills; able to translate data into actionable leadership insights.

Responsibilities

• Drive field efficiency by developing strategies, tools, and processes to improve customer coverage and execution.
• Analyze commercial data to identify opportunities, monitor performance, and advise leadership.
• Collaborate with Sales, Marketing, Medical, Finance, and HR to translate strategy into execution.
• Lead initiatives on segmentation, targeting, territory optimization, and frontline incentive design.
• Oversee CRM and analytics tools to ensure high adoption and data quality.

Skills

Analytical thinking

Stakeholder management

Commercial acumen

English fluency

Education

Bachelor's degree in Business/ Economics/ Data Analytics/ Finance/ Life Sciences

MBA or Master’s degree (advantage)

Tools

Power BI

Tableau

CRM platforms

Job description

Turn commercial insights into competitive advantage – and help shape how we reach millions of patients worldwide.

Your new role

As Commercial Effectiveness Manager, you will help turn strategy into execution by ensuring our field teams have the right customers, priorities, tools, insights, and incentives to succeed. You will lead initiatives across sales force effectiveness, performance management, CRM, and analytics, helping Novo Nordisk make better decisions and execute with greater precision in the market.

Your Key Responsibilities Will Include

• Drive sales force effectiveness by developing strategies, tools, and processes that improve customer coverage, field productivity, and execution excellence.
• Analyze commercial, market, and customer engagement data to identify opportunities, monitor performance, and provide actionable recommendations to leadership.
• Partner cross-functionally with Sales, Marketing, Medical, Finance, and other stakeholders to translate business strategy into effective field execution.
• Lead initiatives related to customer segmentation, targeting, territory optimization, and frontline incentive design.
• Oversee CRM and commercial effectiveness tools, ensuring high adoption, data quality, and generation of actionable insights.
• Support commercial readiness, capability building, and continuous improvement initiatives that strengthen affiliate performance.
• Identify opportunities to leverage analytics, automation, and digital solutions to enhance decision‑making and business outcomes.

Your new department

Within this area, the Commercial Effectiveness team plays a pivotal role in ensuring our commercial organisation is equipped with the right insights, tools and strategies to outperform in an increasingly competitive landscape. You will join a team of ambitious, analytically minded colleagues who thrive on turning complexity into clarity and insight into action.

Your Skills & Qualifications

We're looking for someone who combines strong analytical capabilities with commercial acumen and the ability to influence senior stakeholders. You'll bring with you:

• Bachelor's degree in Business, Economics, Data Analytics, Finance, Life Sciences, or a related field. An MBA or Master's degree is an advantage.
• 3+ years' experience in Commercial Effectiveness, Sales Force Effectiveness, Sales Operations, Business Analytics, Commercial Excellence, or a related role within the pharmaceutical, healthcare, FMCG, or consulting industry.
• Experience in customer segmentation, targeting, territory alignment, field force deployment, or sales performance management.
• Experience designing, managing, or analyzing incentive programs and commercial performance metrics.
• Strong analytical and problem‑solving skills, with proficiency in CRM platforms, business intelligence tools (e.g., Power BI, Tableau), and commercial analytics.
• Ability to translate complex data into actionable recommendations and clear business stories for leadership and frontline teams.
• Strong stakeholder management skills, with experience working across Sales, Marketing, Medical, Finance, HR/P&O, and regional teams.
• Strategic mindset with the ability to move from insight to execution and drive change in a fast‑paced environment.
• Experience with omnichannel customer engagement, CRM adoption, or digital enablement initiatives is an advantage.
• Fluency in English, both written and verbal.

Working at Novo Nordisk

Every day we seek the solutions that defeat serious chronic diseases. To do this, we approach our work with determination, constant curiosity and a commitment to finding better ways forward. For over 100 years, this dedication has driven us to build a company focused on lasting change for long‑term health. One where diverse thinking, shared purpose and mutual respect come together to create extraordinary results. When you join us, you're not just starting a job – you're becoming part of a story that spans generations.

What We Offer

There is, of course, more on offer here than the uniqueness of our culture and the extraordinary results we produce. Being part of a global healthcare company means opportunities to learn and develop are all around us, while our benefits are designed with your career and life stage in mind.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long‑term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and preventing diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.