Collections Specialist — Night Shift (US Client Focus)

J-K Network Services; Quezon City; On-site; PHP 334,800 - 446,400; Full time

Job summary

A reputable IT company located in Quezon City is seeking a Collections Analyst. The ideal candidate will manage collections, billing, and invoicing processes in a dynamic environment. Key responsibilities include answering client inquiries, collecting dues, and reconciling accounts. Candidates must hold a Bachelor’s degree and have 2 to 3 years of relevant experience in a BPO setting, and be amenable to nightshifts. The salary ranges from Php 30,000 to Php 40,000.

Qualifications

• At least 2 to 3 years of relevant experience in Collections, billing and invoicing in a BPO company.
• Amenable to nightshift schedule and willing to start as soon as possible.
• Capability to work in a hectic environment and resolve client concerns efficiently.

Responsibilities

• Answer internal and external clients' questions via phone and email.
• Collect past-due invoices independently through various communication channels.
• Collaborate with other departments on invoices/billings to reconcile complex accounts.
• Manage account reconciliations on a daily and monthly basis using spreadsheets.

Skills

Collections

Billing

Invoicing

Communication

Organization

Education

Bachelor's Degree

Job description

A reputable IT company located in Quezon City is seeking a Collections Analyst. The ideal candidate will manage collections, billing, and invoicing processes in a dynamic environment. Key responsibilities include answering client inquiries, collecting dues, and reconciling accounts. Candidates must hold a Bachelor’s degree and have 2 to 3 years of relevant experience in a BPO setting, and be amenable to nightshifts. The salary ranges from Php 30,000 to Php 40,000.