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Job summary
A leading IT company in Quezon City is looking for a Collections Practitioner to manage account reconciliations and customer refunds. Ideal candidates are open to a non-bachelor's degree and have 1-3 years of experience in accounts receivable and customer service, preferably in a BPO setting. The position requires negotiation skills and the ability to process aging reports. Working hours are Monday to Friday, night shift, with an onsite work setup and a salary offer of Php 40,000.
Qualifications
At least 1-3 years experience in AR & collection role.
Experience in Customer Service/AR support is an advantage.
Experience working in a BPO company.
Responsibilities
Process daily and/or month-end account reconciliations.
Review/prepare customer refunds for duplicate or overpayments.
Preparation of weekly aging report and prioritize accounts.
Account review for credit releases.
Negotiate payment plans.
Skills
Account reconciliation
Customer service
Negotiation
AR support
Education
Non-Bachelor's Degree
Job description
A leading IT company in Quezon City is looking for a Collections Practitioner to manage account reconciliations and customer refunds. Ideal candidates are open to a non-bachelor's degree and have 1-3 years of experience in accounts receivable and customer service, preferably in a BPO setting. The position requires negotiation skills and the ability to process aging reports. Working hours are Monday to Friday, night shift, with an onsite work setup and a salary offer of Php 40,000.